Co-Founder, Taalk AI | ex-Founder of Stratifyd.com | Board Member | Investor | Mentor| Building Products to Empower others! |
Super excited to welcome Brad Frenier to lead our “Customer First” culture forward! Team Stratifyd is here to ensure the success of our global customers! #team #customerexperience
Being a Customer Success (CS) Director means creating an effective program to manage the customer lifecycle and ensure retention while supporting our internal ‘Customer First’ culture. Learn more about Brad Frenier as we welcome him to the #Stratifyd team as our Director of CS in this week’s employee spotlight! Q: What is it you'll be doing in your role as the Director of CS? A: As the Director of CS, I will be working closely with our team to make sure we are aligned on a strategy that will create and maximize value for our customers. Q: What brought you to Stratifyd? A: Before I moved to Charlotte I would spend time researching top performing startups in NC. Stratifyd has always been on my radar as a company with an exciting and meaningful product and huge market opportunity. Once I had the opportunity to get connected with Derek, I knew this was a great opportunity. Q: What do you enjoy doing outside of work? A: Outside of work, you can typically find me outside. One thing I never thought about when moving to NYC is that it's actually difficult to enjoy typical outdoor activities. Now that I'm in CLT, I've been maximizing my time soaking up the sun or doing some sort of outdoor activity - golfing, hiking, trail running or biking.
Congrats Brad! Derek Wang you landed a rock star.
Excited to be working with you Brad! You’ll bring great things to our team and company I’m sure.
Congrats Derek Wang. You just added (another) rock star to your team!
I miss being on your team Brad. You will kill it :)
He's going to be great. Congratulations Brad.
Welcome to an amazing company Brad!
Thanks Derek! Excited to be joining the team.
Enterprise Revenue Builder, Leader and Advisor
3yCongrats Brad!