Delivery Hero’s Post

Okay, so I think there is something wrong that foodpanda (acquired by Delivery Hero) is doing with the user data from Bangladesh, this is written on Foodpanda's privacy page verbatim -(https://lnkd.in/gQGH6D8D) " Access to your information You have a right to request a copy of the information we hold on you at any time. Please reach out to us through our in-app customer support chat feature on Help Center if you would like to receive a copy of this information. There will be a small charge for processing this request. " So, like Facebook and other platforms upon request, they are supposed to provide me with my user data subjective to a "small charge". I requested them, but to my surprise they denied it. It's not something to be treated with ignorance, this is the agreement between the user and the usage of their data and I think this is a violation of that agreement. If I am mistaken, I would like to get a clarification about this from Foodpanda / Delivery Hero. Could you please kindly specify where have I gone wrong? Attached are PDF screenshots of my communication with the Help Center as they denied my request to share my data with me. #userdata #agreement #compliance #foodpanda #bangladesh

Great companies partner with great companies. This case study has a soft spot for me, having had the pleasure of working closely with the talabat team in my previous role (part of Delivery Hero Group in Dubai). Delivery Hero rely on the Localyze digital platform to manage international movement of employees at massive scale with a Grade A 121 customer support. Check out the below short video of how Delivery Hero benefit from the value of Localyze. My favourite line in the video: "Localyze are very much interested in growing together with the company. I absolutely recommend Localyze 100%!" Check out the 2 minute video below. https://lnkd.in/dG_jAYu8

This morning, myself and the rest of the management team at Delivery Hero have informed employees that we will be closing two of our global tech hubs in Turkey and Taiwan, and support roles within our global teams, as well as conducting headcount adjustments within our Berlin headquarters. The changes are in line with our ambition to focus on creating the best possible offering, and increasing the efficiency and quality of our main platform and Quick Commerce businesses without compromising on our potential for long term growth. “Always delivering an amazing experience - fast, easy, and to your door” has been our simple guiding vision at Delivery Hero, one that has allowed us to transform a humble little start-up into the world’s leading local delivery platform. Together, we have aimed higher, delivered solutions, and built a caring ecosystem that has enabled us to hit many of our business’s key milestones. I know that all this has only been possible because of the hard work and dedication of our teams across the Delivery Hero Group. In order to build an economically sustainable and profitable business in an environment that has become more challenging for our industry, we have had to bring efficiencies across the organization. As we have already seen in the last couple of years, this sometimes means relocating functions, adjusting headcount or discontinuing operations. We will continue to contend with tough market competition and macroeconomic factors. We are now positioning ourselves to handle this in the best possible way. I understand that this is a very stressful situation to go through. I do not underestimate the impact that this will have on our employees, especially this close to the holiday season. I cannot repeat enough how much I appreciate all of their hard work and resilience despite some of the challenges we’ve had to face this year. I want to highlight that this decision has nothing to do with the amazing work our teams have done in the last few years. We are extremely proud of what our teams have achieved, and are grateful for all their hard work and dedication. This is a difficult process, but we will ensure that all colleagues are treated with the respect, care and consideration they deserve for their valuable contributions to the company.

It is easy and comforting to locate flaws in one's organisation. But the journey becomes better if one strives to focus on the core of the organisation. Delivery Hero is no different; in the last 31 months I have had a tumultuous and exciting journey myself but a few things keep me and others going and wanting to give back to our Users, Organisation, Platforms and Teams: Leaders: I have had the opportunity to meet/listen/observe many leaders who have very strong value systems even during tough times and inconvenient situations. They value objectivity and truth over everything else. Even more surprising how approachable they are regardless of the titles they hold. Some of them represent the highest level of leadership and many are leaders owing to their value system, craft and moral compass. Organisational Humility: It is rare to find people who embrace this attribute keeping aside the pangs of title, scope, functional lines etc. I have met and worked with folks who want to excel, learn, serve and create impact and are extracting learnings even in sight of less desirable outcomes. Ethical Priortisation: Users>Organisation>Teams and Oneself is a tough order of prioritisation to operate with. I see people across our teams around the world taking this hard path many times and embracing the challenges. Collaboration: Partnership in the right spirit and objectives can create magic. Across our teams at foodpanda PedidosYa foodora Yemeksepeti HungerStation | هنقرستيشنI Glovo have been exposed to individuals who band together to solve problems without the traps of relevance, limelight and visibility each day. These people are our true cultural ambassadors and represent our culture on good and tough days. Deep Work: This attribute gets trivialised over time. Many times due to the need for relevance and inertia of titles. Delivery Hero and our brands have a disproportionate number of people who believe in and uphold their craft over everything else. And they do so every day in the trenches not only during chosen forums. It's the core of who they are and these folks humble me and propel us ahead. We are not a perfect organisation; I don't have a good day every day; I too may be impacted due to economic and/or organisational headwinds one day. But Delivery Hero and its ambassadors across the world enable and usher me each day to be better and do the right thing for our Users>Organisation>Teams regardless of topical and short-term challenges.

Delivery Hero confirms that it is in talks to sell its Southeast Asia business 🛵 This comes as no surprise. Delivery Hero hinted in earning calls that it would exit markets where it did not have a clear lead - foodpanda is trailing behind Grab in terms of GMV in all its four major markets it, and behind LINE MAN Wongnai in Thailand. (Source: Momentum Works’ Food Delivery Platforms in Southeast Asia 2023 report) Here are some of our thoughts: 🔸 Food delivery relies on volume, density and operational efficiency 🔸 Foodpanda’s strategy to aggregate volume in smaller towns and countries is bold but debatable in effectiveness. 🔸 Growing and fortifying Korean and Taiwan might be Delivery Hero's best bet in Asia 🔸 An orderly exit through a sale would be the best course of action Read our full thoughts on the potential acquisition here: https://lnkd.in/gVgF6qku #FoodDelivery #DeliveryHero #Grab #Foodpanda #southeastasia

What constancy with clear objectives can do 🚀

Delivery Hero CEO Niklas Östberg speaking at the Noah tech conference in Berlin on June 13, 2019.💥 🎙️ He said that he’s happy holding onto the Foodpanda brand, after reports that talks of potentially selling the Southeast Asian unit had collapsed drove a huge plunge in shares.🥧🐼 Delivery Hero shares surged 11% Wednesday afternoon in European trading, extending gains from earlier in the day.💥 📈 For more information, please check the comment section.... 👇 #digitalbusinessnetwork #dailyupdates #deliveryhero #FoodPanda #CNBC

Honestly speaking, looking at the layoffs again at Delivery Hero SE and the great timing of just before year end holidays, I am not sure about this value that the company boasts - "We are heroes because we care." And many of them are immigrants who left their countries and took this risk to starting their life in a new country. Just another reminder to love your work and not your company. The trend again looks like we are going to see a surge in freelancing. Stay loyal only to your health, friends and family. No corporate job is safe. Notes to self : 1. Only work for the hours in the contract 2. You are just a number on someone's balance sheet under costs. 2. Take all the available vacations. 3. Don't spoil your mental and physical work by over committing. 4. Don't do extra hours. 5. Always keep a foot outside. 6. Create multiple passive income sources. 7. Network outside your work colleagues. 8. Loyalty works both ways. And to those people who liked the post below, I am not sure if you are investors. Look at the share value drop since this got posted. It didn't do any good so far. #loyalty #deliveryhero #layoffs #corporatelife #companyculture

Typical day in the office in 2023. Another CEO announcing massive layoffs. He disabled comments on his posts, so I'm writing a post. I am not surprised that Delivery Hero is cutting costs. I am outraged at how layoffs have become business as usual. Mr Östberg says: "As we have already seen in the last couple of years, this sometimes means adjusting headcount." I want to remind everyone No matter how many companies do it, No matter how many times we see it in the market, No matter how nice and fluffy the words you use to describe it, Layoffs are NOT part of doing business. --- If you are a software engineer and you have been impacted by this layoff, I offer you a free consultation to help you find a new and better job asap. Message me here on LinkedIn and I'll share my calendar with you. #layoffs2023 #layoffs

Another (rumored) buyer for Foodpanda? #Meituan's potential acquisition of #DeliveryHero's Foodpanda in Southeast Asia, according to a Bloomberg News report, could pose a threat to Grab, the region's No. 1 food-delivery app. #Foodpanda has a large footprint in Southeast Asia, with about 20% of the region's 2022 gross merchandise value. We see #Grab as a better suitor for Foodpanda than #Sea and #GoTo, which face competition and cash flow risks. A hypothetical deal would raise Grab's market share to above 70% from 40-50%.