David Slepak’s Post

https://lnkd.in/gQR9ia_Q Express Scripts, part of The Cigna Group, is one of the largest companies in the USA and is deploying conversational AI at a scale you wouldn’t believe. Reaching up to 4,500 concurrent conversations across voice, text and chat means you need to have your people, processes and tools in order. In this webinar, we are charting the Cigna/Express Scripts journey through conversational automation with koreai and plucking out the key success factors in scaling an AI operation.

Unlock the power of conversation with #EDC's advanced AI chatbot! Experience the difference as we redefine digital interactions tailored just for you. Elevate your communication with cutting-edge conversational AI solutions. For further information, reach out to me at aditi@edc.ae. #Innovation #AIChatbot

Discover why our community members value this solution: scalability, adaptability, and ease of use. Apply today! Say farewell to customer frustration with this conversational AI platform. Learn more and apply today: https://hubs.ly/Q02CfY5m0

So many companies launch a chatbot with zero idea about how to measure its success. They go live and send the lifeblood of their conversational AI application; the data; into a black hole. Even those that are trying to measure the success of their chatbots get stuck. What should you measure? What metrics matter? And how should you set yourself up for success? Hear from our CEO Ian Collins about the key chatbot metrics that are essential to measuring bot performance 👉 https://hubs.li/Q01YjYzL0 #chatbotmetrics #WysdomOperationsCenter #conversationalAI

#kore.ai is showcasing one of our largest and most successful implementations of Conversational AI - The Cigna Group + Express Scripts. When: August 3rd, 2023 12:00 pm EST What: Online event - Inside Cigna & Express Scripts: Secrets to Successful Large-Scale Conversational AI . Key success factors in scaling an AI operation, include: How to deliver a crucial business use case in just 2 weeks! >>Cigna’s business-driven delivery process >>How to organize resources to deliver at scale >>Galvanizing stakeholders and business support https://lnkd.in/gRirByqp

🚀 Exciting News! 🚀 In the past four months, businesses embracing Conversational AI to automate their sales process have witnessed a staggering 5x increase in their monthly revenue! For a limited time, we're offering an exclusive opportunity for you to obtain a license to resell this game-changing Conversational AI! Join us in revolutionizing the way business is done. 💬🤖 Don't miss out on this transformative chance! Act now and elevate your business to new heights. #ConversationalAI #BusinessTransformation #RevolutionizingBusiness #LimitedOpportunity

Is your credit union struggling with high call centre volumes? Watch this video to learn how digital agents powered by Amelia's Enterprise Conversational AI platform can help! https://hubs.li/Q01-QY790

To manage the demand for voice-based customer support while also providing extraordinary customer service to every caller, businesses should invest in Conversational AI. Read this blog post to learn more: https://hubs.li/Q021kzk30

👑 Old School Bots vs. Conversational AI: Who Rules Customer Support? 👑 Join the debate on whether traditional chatbots still hold their ground in the world of customer support. Discover why predictability and efficiency matter in our latest blog. https://lnkd.in/gMJ2tEEK

This was a great conversation with Jason Fields on conversational AI, the role of voice, and how companies can achieve early success with voice interfaces. It's a great way to interact with your customers in a way that's more natural. #voiceai #conversationalai #voice #customerexperience