Well howdy, CrowdRiff customers - check in with your Customer Success Manager for a secret discount code to our #SEE2024 travel conference this October in Visit Austin 🤫 Giddy up now, before we run out! This message is brought to you by this AI yeehaw armadillo that we wish we could adopt 🤠 Learn more about SEE here: https://lnkd.in/e_UyXMkH
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Senior Director Partnerships Concentrix.| CX Tech| Women in Leadership | Technology | Number 3 in CX Power 100
Did you know that transforming your digital experience with gen AI-powered chatbots can cut operational costs per transaction by up to 25%? Find out how we helped our airline client power up their passenger experience here. https://ow.ly/RlyQ50Rp4uj #PowerOfConcentrix
Did you know that transforming your digital experience with gen AI-powered chatbots can cut operational costs per transaction by up to 25%? Find out how we helped our airline client power up their passenger experience here. https://ow.ly/RlyQ50Rp4uj #PowerOfConcentrix
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Looking to maximize value from your travel tech? 🚀 From blended data and analytics to automated reporting, AI push notifications, and self-managed data—FCM Platform is your vehicle to measure success. You heard it here first! #TravelTech #DataAnalytics #FCMPlatform #TravelManagement #FCMTravel #DiscoverTheAlternative
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The #travel season is far from over, and the industry is still undergoing a transformation due to the influence of #ArtificialIntelligence. Beyond the surface, chatbots and virtual assistants are revolutionizing itinerary planning, customer support, and tailored suggestions. But wait, there's even more to discover! Delve into our recent article to stay ahead of the curve and catch up on the cutting-edge developments in #TravelTech. #DataArt #ArtificialIntelligence #TravelIndustry
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Looking to maximize value from your travel tech? 🚀 From blended data and analytics to automated reporting, AI push notifications, and self-managed data—FCM Platform is your vehicle to measure success. You heard it here first! #TravelTech #DataAnalytics #FCMPlatform #TravelManagement #FCMTravel #DiscoverTheAlternative
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Did you know that #AI is reshaping the marketing strategies of airlines? From personalised promotions to dynamic pricing, AI is at the forefront of the $841.5 billion airline industry. Explore how AI-driven insights are propelling airlines to new heights in customer engagement and revenue optimisation: https://lnkd.in/eDG75Sqb #DigitalStrategy #airtravel
Artificial Intelligence in Airlines | Ultimedia
https://ultimedia.agency
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Over the last few weeks, we have introduced you to five AI-developed personas: Martin, Lucas, Sofie, Karl, and Ingrid. These personas represent our current customer segments on the danish market. But how and why did we develop them, and how do we use them to optimize Seez as a business? We utilize AI to analyze our customers' behavior and preferences. This analysis helps us understand what our customers want, and how we can provide it to them. We decided to create personas to humanize our data and make customer segments more relatable. By analyzing customer behavior across platforms, we can tailor our marketing and communication to meet our costumers needs and preferences. For example, we know that Lucas appreciates professional car videos, Ingrid is interested in cars that have high mileage, and Sofie values clear information about a car's eco-friendliness. Our "Know Your Customer" tool is something we use every day. If you have any questions about how we use it or how it works, please reach out to Dimitrios Lazarou (MSc) for a good chat. He would be happy to share our experiences with you.
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"Your bus ticket is invalid. Please step out." Those are the last words you want to hear after a long day. And it's all because of a ticketing system that could use a serious overhaul. Because if we've learned anything from AI in public transport, it's that there's always room for improvement. Why not create a smart ticketing system that: - Recognizes the passenger as soon as they board? - Charges the correct fare automatically? - Sends a reminder when the ticket is about to expire? We don't have to sacrifice efficiency for customer experience. We can have both. It's time to reimagine the ticketing system and leave the world of "invalid tickets" behind.
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Transform your business with Techtonik.ai! 🌟 Explore the future of customer convenience through voice AI—seamless access, effortless navigation, and hassle-free food ordering, all powered by the simplicity of voice. Elevate your customer experience and supercharge your business growth today! 🚀🎙️ #TechtonikAI #VoiceRevolution"
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Enhancing customer experience with CX-LLM: Our #GenAI-powered #chatbot optimizes ticket booking and social media integration for a top-tier #airline. Explore how we achieved swift responses and effortless bookings in this case study: https://lnkd.in/gqJHQGB5 #LLM #CustomerExperience #Aviation #GenerativeAI
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😎 🚖 Introducing Fixed Phone Bookings! This week in Flip CX's Featured Highlight we focus on Fixed Phones. It's that time of year again when Supermarkets, Hotels, and other establishments experience a surge in phone call volume. In the past, these bookings couldn't be processed through IVR because each call required a new passenger name, making it impossible to use historical data. But Flip offers a solution! You can configure a Fixed Phone and once again enable IVR bookings for these straightforward reservations. Flip will prompt for a passenger's name (or room number, table number, etc.) with each booking. You can accept an unlimited number of bookings from that line, there won't be an Active Ride menu when the next customer answers the phone, and drivers will have access to the correct passenger information. Need assistance with the setup? Feel free to reach out to us! #FlipIVR #IVR #Automation
Flip CX Product Release: Voice AI Books Taxi Ride Rapidly With Fixed Phone Locations
https://www.youtube.com/
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