Brian T. O'Neill’s Post

Are you a leader in #datascience, #analytics, or technical #productmanagement? Are people not using your data-driven solutions, despite providing what they asked for? Getting asked for AI/ML—w/ no clear problem to work on? My video course can help: https://bit.ly/3DVpd8j #UX

If I had to distill my current perspective on GenAI and particularly LLM-based features in enterprise software down to one thing in this current moment: “While many product teams continue to race to deploy some sort of GenAI and especially LLMs into their products—particularly this is in the tech sector for commercial software companies—the general sense I’m getting is that this is still more about FOMO than anything else.” - Brian T. O’Neill ⬆️ Join 2k readers: tap “Visit my website” to get my latest episodes and show summaries in your inbox 🎧: https://bit.ly/3W5IddY

UI/UX Design Considerations for LLMs in Enterprise Applications (Part 1) https://bit.ly/3W5IddY

“What I try to tell my clients is that when you approach a #data set, have a problem that you’re trying to solve.” — Bob Hayes (@bobehayes) 🎧 to #ExperiencingData #podcast here: https://bit.ly/457A9vt

When building software solutions with ML/AI , you must decide when to automate vs. augment. When should the human be in control? When can/should they override? How much transparency vs. accuracy do we need? This is why we do #UX research; waiting for UI design is too late.

“The number one principle is, if I don't know how something is done, I'm very unlikely to trust it. [...] So, we are very transparent with everything that goes in it.” - Karl Hightower #datascience #analytics #design #UX 🎧 to #ExperiencingData #podcast: https://bit.ly/3QH0vQG

#AI #ML & #analytics require adoption, trust, and usability to produce value. The last mile UX is key to unlocking the biz value of the data. If you realize this, but you're technical and not sure how to "do this," my self-guided video course can help: https://bit.ly/3DVpd8j

OMG - PHOTOSHOP is going to replace designers! -said some designers in like 2001 OMG - Synths are going to replace live working musicians! -said musicians We still need heads behind the tools. Designers: Your value is in your judgement, strategy, taste, craft, and creativity—and how you connect this to the language/domain and needs of your teammates, clients, and stakeholders. (Hint: stop talking about design). GenAI - great at generating average, partially-correct work really fast! Might need to think about how you can become exceptional at ______ using these tools—before everyone around you does.

Every company will tell you, “We do a really good job in checking out our AI systems.” That’s great. We want every company to do a really good job. But we also want independent oversight of somebody who’s outside the company — someone who knows the field, who’s looked at systems at other companies, and who can bring ideas and bring understanding of the dangers as well. These systems operate in an adversarial environment — there are malicious actors out there who are causing trouble. You need to understand what the dangers and threats are to the use of your system. You need to understand where the biases come from, what dangers are there, and where the software has failed in other places. You may know what happens in your company, but you can benefit by learning what happens outside your company, and that’s where independent oversight from accounting companies, from governmental regulators, and from other independent groups is so valuable. - Ben Shneiderman ⬆️ Join 2k readers: tap “Visit my website” to get my latest episodes and show summaries in your inbox 🎧: https://bit.ly/4brqXUR