Allan D.’s Post

Learn how industry innovators are using #AI to inform and evolve customer journey mapping for #Brands and #Retailers. Don't miss out on game-changing strategies to optimize touchpoints and drive customer loyalty. #AIinRetail #ConsumerGoods #AIinCPG

🏆 Hot off the presses! 🏆 Thrilled to announce that we won big at the 2023 Loyalty360 awards thanks to our partner Bojangles' Restaurants, Inc. 🥇 Platinum Award for Innovation in Customer Experience 🥇 Gold Award for Multi-Channel Experience Bojangles' commitment to delivering an exceptional customer experience shines through its strategic collaboration with Sparkfly, and their mobile engagement strategy has truly transformed the game. 🌐 Seamless Digital Experience: Bojangles integrated web and mobile ordering platforms with Sparkfly's Platform, delivering a seamless digital experience across devices. 💳 Personalized Offers: The introduction of a digital wallet enabled real-time personalized offers, contributing to a 490% increase in loyalty program participation. 📈 Impactful Results: Bojangles has seen remarkable results, including a 158% increase in mobile orders and a 15% reduction in cart abandonment. https://zurl.co/drN5 #CustomerExperience #Innovation #Loyalty360Awards

Ecommerce brands are increasingly using AI to bridge this gap, leveraging consumer data and modifying the shopping experience to individual preferences and behaviours. This shift towards hyper-personalisation is driven by the desire to enhance customer satisfaction, increase customer engagement, and drive sales in a highly competitive market. Jayesh Jose is the Chief Technology Officer and Co-Founder at online meat delivery marketplace, FreshToHome  Read more👇 https://lnkd.in/d-Zr4VMb #digitalmarketing #marketing #socialmedia #business #entrepreneur #branding #socialmediamarketing #contentmarketing #growthhacking #marketingstrategy #growthmindset #leadgeneration #sales #engagement #communitybuilding #influencermarketing #results #impact

🏆 Exciting News! 🏆 Thrilled to announce that we won big at the 2023 Loyalty360 awards thanks to our partner Bojangles' Restaurants, Inc. 🥇 Platinum Award for Innovation in Customer Experience 🥇 Gold Award for Multi-Channel Experience Bojangles' commitment to delivering an exceptional customer experience shines through its strategic collaboration with Sparkfly, and their mobile engagement strategy has truly transformed the game. 🌐 Seamless Digital Experience: Bojangles integrated web and mobile ordering platforms with Sparkfly's Platform, delivering a seamless digital experience across devices. 💳 Personalized Offers: The introduction of a digital wallet enabled real-time personalized offers, contributing to a 490% increase in loyalty program participation. 📈 Impactful Results: Bojangles has seen remarkable results, including a 158% increase in mobile orders and a 15% reduction in cart abandonment. https://zurl.co/drN5 #CustomerExperience #Innovation #Loyalty360Awards

The last step is all about transforming your customers into enthusiastic fans and dedicated brand ambassadors. 💙 Remember, the journey doesn't end with a purchase; it's an ongoing relationship. 🤝 Use the power of #AI to offer personalized upsell options or create tailor-made loyalty programs to ensure long-lasting customer loyalty. Embrace the opportunity to exceed their expectations and create a loyal following! You can get a comprehensive insight into the impact of AI in ecommerce in our free white paper: https://lnkd.in/dSqE4KyY #Shopware #Ecommerce #DigitalCommerce #AIinEcommerce #AITools

"Creation, not curation" 🎨 EagleAI enhances customer connections and relationships for retailers by optimising communications, prioritising customer needs, and importantly - crafting tailored offers designed to make the Loyalty journey meaningful and enjoyable. 😃 Learn more here: https://hubs.ly/Q02g5CxV0 #GoogleCloudPartners #EagleAI #retailtechnology #loyalty 

🛒 DTC e-commerce brands use 🚀AI-Driven Recommendations to supercharge their AOV. Here's why it matters: 1️⃣ Hyper-Personalization: AI digs into your data and provides tailored product suggestions that make customers feel understood 📈💰 2️⃣ Maximizing AOV: AI's smart suggestions drive bigger orders and higher profits for your business💡 3️⃣ Customer Engagement: AI-driven recommendations not only entice users with relevant products but also sustain their interest throughout their visit 🛍️🤝 See how brands like Perfora are using AI-driven recommendations to drive higher AOV.

In the fast-paced world of e-commerce, long and complicated customer journey means a lost sale. This is why Volume main focus is on delivering an excellent user experience, which converts into an actual sale.🛍 Thank you True. for including us in your Innovation Insight Report!💫 #paymentsinnovation #customerexperience

"Repeat customers generate a remarkable 300% more revenue than first-time shoppers, constituting 44% of overall revenue despite making up only 21% of the customer base." This insight from a report by Gorgias underscores the critical importance of nurturing ongoing customer relationships. In a world where significant resources are devoted to acquiring new customers, it's crucial to recognize the untapped potential in cultivating positive purchasing experiences. While customer acquisition remains pivotal, fostering a seamless and enjoyable journey for buyers can lead to lasting relationships. Enter AI Shopping Assistants, a transformative tool that elevates the customer experience. By actively engaging shoppers on your platform, these assistants guide them through every stage of the purchase journey—from product discovery to post-purchase support. The result? Enhanced satisfaction and, ultimately, increased customer retention. #ecommerce #conversagent #shopify

🌟 Unlocking the Heart of Customer Engagement: The Power of Personalization! 🚀 In today's digital realm, customer engagement isn't just about transactions—it's about weaving a tapestry of genuine connections. 💬✨ Recent studies by Epsilon unveil a compelling truth: 80% of consumers are swayed towards a purchase when brands curate personalized experiences. 📊💼 But here's the kicker: personalization goes beyond the surface. It's about diving deep into the psyche of our audience, understanding their wants, their needs, their quirks. 💡🔍 Enter our chatbot—the unsung hero of tailored interactions! 🤖💬 By delving into user histories, preferences, and past engagements, it crafts bespoke experiences that speak directly to the individual. 🛠️📈 Because in the end, it's not just about addressing them by name—it's about recognizing and resonating with their unique journey. 🌟✨ #ConnectEnterprisesToCustomers #3DolphinsSRM #WhatsAppBusinessPlatform #WhatsAppCommerce #WhatsApp #3DolphinsGenAI #GenerativeAI #ChatbotIndonesia