Senior Experience Researcher | Rigorously Curious | Deliverer of Keen Insights
Triangulating research insights has become a core part of my work. I’ve been collaborating with colleagues across roles and business units to better understand what we know—and very importantly what we don’t yet know—in an effort to build a more robust and complete picture of how people are using our solutions and the problems they are working to solve. This process of relationship building and cross-organizational collaboration has strengthened my own research, facilitated learning from my colleagues (thank you!), and enhanced my ability to provide research recommendations that speak to the business. Question for my fellow research and design colleagues: are you including broader industry sources in addition to internal research studies in your triangulation efforts? (Imaged generated with Adobe Firefly using a prompt that included "triangulating research about artificial intelligence.")
