Learn how to fine-tune your product to meet market demands with strategic customer conversations and data-driven feedback mechanisms ๐ โก ๐๐ป๐๐ฒ๐ฟ๐๐ถ๐ฒ๐๐ฒ๐ฒ: Brian Long, CEO & Co-Founder at Attentive ๐ ๐๐ป๐๐ฒ๐ฟ๐๐ถ๐ฒ๐๐ฒ๐ฟ: Nick Moran, General Partner at New Stack Ventures and Nate Pierotti, Principal at New Stack Ventures โ โThe Playbook to Finding Product-Market Fit, When Founders Should Begin to Scale, and Lessons from Building Attentiveโ โญ ๐ฆ๐ฎ๐๐ฒ ๐๐ถ๐บ๐ฒ ๐ฏ๐ ๐๐ฎ๐น๐ธ๐ถ๐ป๐ด ๐๐ผ ๐ฎ ๐๐ฟ๐ฒ๐บ๐ฒ๐ป๐ฑ๐ผ๐๐ ๐ฎ๐บ๐ผ๐๐ป๐ ๐ผ๐ณ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ๐: ๐ฌ "I think that what we got right were two things. One, I think that we talked to a tremendous amount of customers, before we started building things. So we learned to hear their problems, hear their issues, and then start building and assaulting those, you know, rather than kind of just jumping right into build-build-build, so that saved us a lot of time." โญ ๐๐ฒ๐ ๐พ๐๐ฎ๐ป๐๐ถ๐๐ฎ๐๐ถ๐๐ฒ ๐๐ฐ๐ผ๐ฟ๐ฒ๐ ๐ณ๐ฟ๐ผ๐บ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ๐, ๐ป๐ผ๐ ๐ท๐๐๐ ๐พ๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐๐ฒ ๐ณ๐ฒ๐ฒ๐ฑ๐ฏ๐ฎ๐ฐ๐ธ, ๐๐ผ ๐ผ๐๐ฒ๐ฟ๐ฐ๐ผ๐บ๐ฒ ๐ฝ๐ผ๐น๐ถ๐๐ฒ๐ป๐ฒ๐๐ ๐ฏ๐ถ๐ฎ๐: ๐ฌ "I think you're also looking at things like NPS, you knowโฆ because if that number starts dropping, it's often because you're no longer solving the problem." โญ ๐ง๐ฎ๐ธ๐ฒ ๐ฎ ๐น๐ผ๐ป๐ด-๐๐ฒ๐ฟ๐บ ๐๐ถ๐ฒ๐ ๐ฎ๐ป๐ฑ ๐ต๐ฎ๐๐ฒ ๐ฎ ๐๐ต๐ฒ๐๐ถ๐ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ต๐ฒ๐ฟ๐ฒ ๐๐ต๐ฒ ๐บ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐ถ๐ ๐ด๐ผ๐ถ๐ป๐ด ๐๐ต๐ฒ๐ป ๐ฏ๐๐ถ๐น๐ฑ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐: ๐ฌ "I think that we've taken an even longer term focus. We know what can be big. And we know it's dangerous to start getting an ego to think you can do things because it's always very hard. You've always got to think towards taking a longer term view, having a thesis around that view, and then understand how the pieces can come together for success." โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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From branding to remote work, discover how a $18B founder navigates growth, culture, and operations for sustained success ๐ Logan Bartlett (Managing Director at Redpoint) interviews Vlad Tenev (Co-Founder at Robinhood) to provide valuable insights on branding, culture, operations, and maintaining a long-term perspective in โEp 105: Vlad Tenev (CEO, Robinhood): The Meme Stock Crisis, The Future of Crypto, and AI Opportunities in Financeโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Founders, are you playing to win or just making a plan? Discover how your strategic approach could define your startup's future ๐ Actionable insights from: โก Dave Kellogg (Executive In Residence at Balderton Capital) โ โPlaying to Win vs. Playing to Make Plan: The Two Very Different Worlds of Silicon Valleyโ โญ ๐๐ถ๐๐๐ถ๐ป๐ด๐๐ถ๐๐ต๐ถ๐ป๐ด ๐๐ฒ๐๐๐ฒ๐ฒ๐ป "๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ช๐ถ๐ป" ๐ฎ๐ป๐ฑ "๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ ๐ฎ๐ธ๐ฒ ๐ฃ๐น๐ฎ๐ป" ๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ช๐ถ๐ป: "The strategy of dominating a new market at all costs. For "playing to win" CEOs, focus on executing aggressive tactics to crush the competition and become the market leader, even at the cost of short-term chaos." ๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ ๐ฎ๐ธ๐ฒ ๐ฃ๐น๐ฎ๐ป: "The strategy of achieving more modest, but reliable growth and profitability targets. For "playing to make plan" CEOs, focus on ensuring achievable growth and profitability targets, managing costs, and positioning the company for an eventual acquisition." โญ ๐๐ผ๐ป๐๐ฟ๐ฎ๐๐๐ถ๐ป๐ด ๐๐ฑ๐๐ถ๐ฐ๐ฒ ๐ณ๐ผ๐ฟ ๐๐๐ข๐ ๐ถ๐ป ๐๐ฎ๐ฐ๐ต ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฐ ๐๐ฝ๐ฝ๐ฟ๐ผ๐ฎ๐ฐ๐ต ๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ช๐ถ๐ป: "When I meet a CEO in the playing-to-win world, I say things likeโฆ If you donโt win this market one of your competitors will. A first-place valuation can be 10x second which in turn can be 10x third. You must win. Second prize really is a set of steak knives. For the next several years, you will need to get in touch with your inner barbarian. When the smoke clears at the conclusion of the hypergrowth phase, you must emerge the winner. After youโve won, you can do fancy interviews about the difficulty of maintaining your values during hypergrowth. But win first. Hire a VP of Sales who makes you uncomfortable. They should be so aggressive you get worried." ๐ฃ๐น๐ฎ๐๐ถ๐ป๐ด ๐๐ผ ๐ ๐ฎ๐ธ๐ฒ ๐ฃ๐น๐ฎ๐ป: "When I meet a CEO in the playing-to-make-plan world, I say things likeโฆ Is the total available market (TAM) big enough to support our 20-25% growth targets over the next few years? If not, how can we expand into adjacent markets and/or offer new products that will help ensure we can grow? Is the operating plan achievable? Have we inspected all the key levers to ensure that we have a very good chance of achieving it? To the extent weโre assuming changes to productivity metrics, what plans have we put in places to achieve them? Or are they simply wishes? Against whom are we competing, and do we have a playbook such that we know we can win our fair share of deals?" โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Transform setbacks into comebacks by fostering grit in your startup team through continuous challenge and feedback ๐ Admired Leadership (Professional Training and Coaching) provides valuable insights on how to cultivate grit, a crucial trait for navigating the challenges and setbacks inherent in building a successful startup in โTeaching Gritโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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How does Notion measure the real impact of its blog? Discover their multi-channel approach to tracking content value beyond mere traffic ๐ Actionable insights from: โก Daniel Bean (Content Lead at Mixpanel) โ โBeyond metrics: How Notion measures the value of its โhelpfulโ contentโ โญ ๐๐ฒ๐ณ๐ถ๐ป๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ผ๐ฎ๐น ๐ผ๐ณ ๐ก๐ผ๐๐ถ๐ผ๐ป'๐ ๐๐น๐ผ๐ด "The goal of Notion's blog is to be a resource for genuinely helpful content. It's a chance to share our points of view on a lot of topics: how we build with AI, the history (and future) of work and productivity, and deep dives on craft. Of course, we want to drive interest in Notion and get more people to sign up and try it out, but our central goal is to provide inspiration and tips to help our readers be more productive." โญ ๐ ๐ฒ๐ฎ๐๐๐ฟ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ฉ๐ฎ๐น๐๐ฒ ๐ผ๐ณ ๐๐น๐ผ๐ด ๐ฃ๐ผ๐๐๐ "There are a few different ways we measure value from blog posts. We do measure traffic on the website. But there's more to it than that because a blog post can live on other channels too. For example, when we see one of our branded pieces really take off on social, that's usually a good sign that it's a topic people care about. Or if someone reads something on our blog that helps them significantly improve their workflowsโthey might not sign up right away, but they might browse, tell a friend, and/or come back later. And the more they come back, the more they're going to see our product and learn about it. [...] There are so many channels and so many places where people live online and consume content. So, yes, content does touch pipeline and revenue, but it can also be immensely valuable to how people perceive your brand, point of view, and values." โญ ๐ง๐ฟ๐ฎ๐ฐ๐ธ๐ถ๐ป๐ด ๐๐ผ๐ป๐๐ฒ๐ฟ๐๐ถ๐ผ๐ป๐ ๐ฎ๐ป๐ฑ ๐ง๐ฒ๐บ๐ฝ๐น๐ฎ๐๐ฒ ๐จ๐๐ฎ๐ด๐ฒ "We're definitely measuring conversions from the blog when we're writing about new features or how to do things in Notion. When we write blog posts that include templates, we can go a step further and even track how many people are actually duplicating the templates that are embedded in those blog posts." โญ ๐๐ฐ๐ธ๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ๐ ๐ผ๐ณ ๐ ๐ฒ๐ฎ๐๐๐ฟ๐ถ๐ป๐ด ๐๐ฒ๐น๐ฝ๐ณ๐๐น ๐๐ผ๐ป๐๐ฒ๐ป๐ "At the end of the day, content can just be hard to measure. People often try to attribute a single metric to a single type of content, but that's not always possible and there are nuances you have to consider. When you're creating content with the goal of being helpful, you have to be okay with that being enough of a business case. In many ways, content is a brand game, and the metrics you're measuring don't have to just be direct conversions for it to be valuable." โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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From testing tactics to targeting obsessive users, learn the key strategies for creating a winning consumer app ๐ Nikita Bier (Founder at Gas) provides actionable, battle-tested insights from an experienced founder on building successful consumer products in โHow to Build Consumer Appsโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Slash costs, not creativity! Discover tactics to keep your startup alive when venture capital tightens up ๐ George Deeb (Managing Partner at Red Rocket Ventures) offers critical survival tactics for founders navigating a challenging funding environment in โLesson #360: How to Survive a Difficult VC Funding Environmentโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Unlock the full potential of all-hands meetings: Transform them into a tool for alignment, culture reinforcement, and transparent communication ๐ Actionable insights from: โก Amelia Ibarra (General Manager and Senior Vice President at SaaStr) & Rick Nucci (Founder at Guru) โ โHow to Run All Hands Meetings the Right Way with Guru Founder and CEO Rick Nucciโ ๐ญ. ๐ฃ๐๐ฟ๐ฝ๐ผ๐๐ฒ ๐ผ๐ณ ๐๐น๐น-๐๐ฎ๐ป๐ฑ๐ ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด๐ โญ ๐๐น๐ถ๐ด๐ป๐บ๐ฒ๐ป๐: "Reinforcement is a huge part of alignment; town halls are one technique to achieve that." โญ ๐๐๐น๐๐๐ฟ๐ฒ: "One of the core ways a culture manifests in a company is by writing down and defining those core values that will become the personality or behavior of your organization. What are the characteristics and traits you want in all employees? This only works by finding systemic rituals that reinforce and celebrate those core values." โญ ๐ง๐ฟ๐ฎ๐ป๐๐ฝ๐ฎ๐ฟ๐ฒ๐ป๐ฐ๐: "Talking about good and bad news, changes, and strategy should all be rooted in context and transparency. People should go on the roller coaster with you instead of wondering what's happening. If you don't give your team a narrative, they'll write their own." ๐ฎ. ๐ฆ๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ ๐ผ๐ณ ๐๐๐ฟ๐'๐ ๐๐น๐น-๐๐ฎ๐ป๐ฑ๐ ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด๐ ๐ก Monthly, 90-minute meetings (usually under 45 minutes) ๐ก Combination of recurring and one-time segments ๐ก CEO hosts, but brings in other speakers ๐ก Allows for live employee questions, including anonymous ones ๐ฏ. ๐๐ฒ๐ ๐๐ฒ๐๐๐ผ๐ป๐ ๐๐ฒ๐ฎ๐ฟ๐ป๐ฒ๐ฑ 1๏ธโฃ Set the mood and energy through music and virtual format 2๏ธโฃ Establish context at the beginning to ground people 3๏ธโฃ Highlight "values in action" by recognizing employees living the company's core values 4๏ธโฃ Share "voice of the customer" by playing real customer conversation clips 5๏ธโฃ Avoid heavy focus on financials, provide context instead 6๏ธโฃ Allow for anonymous questions to surface the hard issues 7๏ธโฃ Don't sugarcoat the reality, practice radical candor โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Dive into the 4 levels of marketing sophistication and discover how to transform your marketing from a cost center to a market capitalization powerhouse ๐ Category Pirates, the newsletter authority on category design/category creation, provides a practical framework for founders to assess their company's marketing sophistication and align marketing strategies to drive growth, pricing power, innovation, and market capitalization in โThe 4 Levels Of Marketing Sophisticationโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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Unlock the secrets to building a powerhouse SDR/BDR team! From hiring full-stack talents to nurturing them into future AEs, learn the strategies that work ๐ Brian Feinstein (Partner at Bessemer Venture Partners), Caty Rea (Vice President at Bessemer Venture Partners), and Ross Matican (Content Manager at Bessemer Venture Partners) offer valuable insights on hiring, training, and managing an effective SDR/BDR team in โHow to build an SDR / BDR functionโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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AI app founders, take note! While B2C AI apps grab users fast, they struggle to keep them. Discover tactics to enhance retention and keep that 'leaky bucket' sealed ๐ Janelle Teng (Vice President at Bessemer Venture Partners) and Sameer Dholakia (Partner at Bessemer Venture Partners) offer valuable strategies for B2B AI app companies to improve user retention and engagement in โSeven product strategies to prevent churn for B2B AI app leadersโ. Check out the key insights in the attached presentation ๐ โโโโโ ๐ Follow me, Alexander Small, for tactics and strategies for building startups from industry-leading Founders, Operators and Investors
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