From the course: New Manager Foundations

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Making a trust pledge

Making a trust pledge

- Trust is a willingness to be vulnerable to someone. At work, trust is the foundation of high performance. Think of it this way, employees have entered a transaction when they accept their jobs. They know the minimal contributions they must make to earn their paycheck. Great, but you're going to be asking for a variety of higher level things like above and beyond efforts, helping behaviors for others in need, embracing creativity and innovation, and so on. Employees view these things as risks, which makes them vulnerable and highlights the need for trust. Over time, you'll build trust by engaging a few well-known behaviors. However, if you're a new manager, it might be useful to talk about this issue upfront so you can make it clear that you respect your employees, understand the importance of trust, and that you intend to do whatever it takes to earn their trust. In fact, consider sharing this with your team in the…

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