From the course: New Manager Foundations

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Building initial rapport

Building initial rapport

- Great rapport is about comfortable, positive interactions that support the production of quality work. It's all about you and the team understanding and appreciating each other. It requires positive conversations about the tasks at hand but it also requires a little personal conversation. You should consider sharing a little about who you really are. For example, your biggest hobby, your favorite sports team or maybe little facts about your family. That makes you more authentic and real, a person, not just a professional. Then you must also try to discover something unique and personal about each team member. So listen carefully to what they say with whom they interact and the things they like. Soon you'll begin to see more than just team members with particular skills. You'll see interesting people, not just human resources. Another key factor in building rapport is demonstrating gratitude. There are many opportunities…

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