Nano Tips for Customer Centric Communication with Richard Moore Preview

Nano Tips for Customer Centric Communication with Richard Moore

With Richard Moore Liked by 404 users
Duration: 9m Skill level: General Released: 6/21/2024

Course details

Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, Richard Moore helps you identify how to engage customer communication in a way to build relationships and strengthen the business. Learn about the real meaning of “the customer is always right,” active listening to customers, how customers feel when you’re giving more, the secret of positive interruptions, and more.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.8 out of 5

171 ratings
  • 5 star
    Current value: 145 85%
  • 4 star
    Current value: 23 13%
  • 3 star
    Current value: 2 1%
  • 2 star
    Current value: 1 <1%
  • 1 star
    Current value: 0 0%

Contents

What’s included

  • Learn on the go Access on tablet and phone

Similar courses

Download courses

Use your iOS or Android LinkedIn Learning app, and watch courses on your mobile device without an internet connection.