Inside Sales: Managing Sales Rep Personas
With Josiane Feigon
Liked by 567 users
Duration: 45m
Skill level: Advanced
Released: 11/5/2021
Course details
As a sales manager, do you sometimes feel overwhelmed by managing so many different personalities? This course helps you identify the best and most effective ways to manage the different personality types on your team. In this course, experienced inside sales leader Josiane Feigon shows you how to set a higher standard for performance and coach from the inside out as a manager. Josiane goes over the four zones that determine how people listen and learn. She explains skills ranking criteria and how to raise the bar with your team. Then Josiane dives into coaching strategies that help you redirect challenging personalities on your team. For example, how would you manage a sales rep with call resistance, a rep who talks big but falls short of the mark, one who’s a great reactive “fixer” but never has time for proactive sales activities, and so on? This fun course covers many of the personalities you’re likely to encounter and how to bring them to their best.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Jeanne Tolno
Jeanne Tolno
**Responsable Administrative et Marketing | Passionnée du Service Client**
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Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
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