From the course: Foundations of Business Banking

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Mobile banking

Mobile banking

From the course: Foundations of Business Banking

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Mobile banking

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- The ability to conduct traditional banking transactions through mobile devices, such as smartphones and tablet computers has transformed the relationship between banks and their customers. Now for older adults like me, online banking was a revolution. Just sit at home with your personal computer and pay bills, transfer money from one account to another and even apply for loans. Now back in the old days, all of those things could have been done only by physically going to a bank, waiting in line and talking with a person. But now mobile banking has taken things to the next level. Now I don't even need to be at home at my computer to interact with my bank. I can do almost everything using my phone. According to an October, 2020 survey commissioned by the American Bankers Association, Americans more frequently use mobile banking apps on smartphones or tablets than any other method of managing their bank accounts. Survey…

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