Building Better Relationships through Listening and Validation Preview

Building Better Relationships through Listening and Validation

With Pete Mockaitis | How to Be Awesome at Your Job Liked by 748 users
Duration: 22m Skill level: Beginner Released: 1/18/2023

Course details

Great listeners do three critical things: listen, seek to understand, and then validate the emotions of the speaker. That third step is so important, though, and it can’t be overstated, especially because validation is what so many people crave to hear the most. In this audio-only course, Pete Mockaitis sits down with best-selling author Michael Sorensen and takes a deep dive into communication skills to help you build and sustain better relationships. Learn how to improve your everyday conversations using the four-step validation method. Find out what to do if you unintentionally invalidate others or miss the mark in how you respond, developing your capacities along the way to facilitate difficult emotional conversations. By the end of this course, you’ll be ready to reestablish your boundaries and listen more closely than ever before.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

How to be Awesome at Your Job

Skills you’ll gain

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Contents

What’s included

  • Practice while you learn 1 exercise file
  • Test your knowledge 1 quiz
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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