Building Better Relationships through Listening and Validation
With Pete Mockaitis | How to Be Awesome at Your Job
Liked by 748 users
Duration: 22m
Skill level: Beginner
Released: 1/18/2023
Course details
Great listeners do three critical things: listen, seek to understand, and then validate the emotions of the speaker. That third step is so important, though, and it can’t be overstated, especially because validation is what so many people crave to hear the most. In this audio-only course, Pete Mockaitis sits down with best-selling author Michael Sorensen and takes a deep dive into communication skills to help you build and sustain better relationships. Learn how to improve your everyday conversations using the four-step validation method. Find out what to do if you unintentionally invalidate others or miss the mark in how you respond, developing your capacities along the way to facilitate difficult emotional conversations. By the end of this course, you’ll be ready to reestablish your boundaries and listen more closely than ever before.
This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.
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Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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John Paul Louis Acosta
John Paul Louis Acosta
Associate Solicitor at Office of the Solicitor General of the Philippines
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Sherna Varayath
Sherna Varayath
Social Media Manager amplifying the Learning & Training Technology space.
Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 1 quiz
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units