RADER is a leading Managed Services Provider (MSP) located in Lafayette, Louisiana with clients located across the US. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Voice Services Specialist
We are looking for a phone system help desk technician to join our team and provide technical support for our clients. You will be responsible for troubleshooting and resolving phone system issues, as well as installing and configuring phone system hardware and software. You may also work on phone system projects, onsite installation, and eventually training end users.
Your day to day
Design, deploy, and maintain Microsoft Azure servers and solutions
Design, deploy, and maintain Microsoft on-premises servers and systems
Monitor and optimize server performance, availability, and security
Manage Active Directory, group policy, DNS, DHCP, and other network services
Administer Exchange, Outlook, and other email and collaboration tools
Administer SQL databases
Perform backup and restore operations and ensure data integrity and availability
Document and maintain server configuration, policies, and procedures
Regularly review existing systems and make recommendations for improvements
Diagnose and resolve complex server and network issues across multiple sites and devices
Research and evaluate new technologies and best practices
Provide technical support and training to other IT staff and end users
Work within ticketing system and properly document work performed and record time spent
Work directly with clients on projects
Your Experience
We expect our team members to serve our customers and each other to provide phenomenal experiences both internally and externally
Excellent communication and collaboration skills, as well as the ability to work independently and as part of a team
Ability to work under pressure and handle multiple projects and deadlines
Strong troubleshooting and problem-solving skills
At least 5 years of experience as a windows server administrator
Expert knowledge of Microsoft systems and applications: Windows Workstation, Windows Server, SQL Server, Active Directory, Terminal Services, Azure AVD
High-level knowledge in: Linux, Microsoft Azure, Active directory, Exchange, Office 365 products, Microsoft Teams. Virtualization, Cloud, and Backup Technologies, Docker
Experience with scripting languages, such as Python, PowerShell, or Bash
Experience with Azure PowerShell, Azure CLI, and other automation tools
Experience with network design, troubleshooting, and maintenance
Certification in Microsoft Azure services/solutions is a plus
What We Do For You
At RADER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Unlimited Approved PTO after one year (2 weeks your first year)
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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