Technology Intern

Job title: Technology Intern

Company: Chubb

Location: 9130 S Dadeland Blvd, Stuite 1100 Miami, Florida 33156, USA

Employment Type: Paid Internship

Working Hours: Monday to Friday - Hybrid (from 8:30 am to 5:30 pm EST)

Chubb is the world’s largest publicly traded property and casualty insurer. With a presence in 54 countries and territories, we provide a wide range of commercial and personal property and casualty insurance, along with life insurance, reinsurance, and risk engineering services.

With over $167 billion in assets and $38 billion of gross premiums written in 2018, we are a financially robust organization that maintains exceptional financial strength ratings. Our core operating insurance companies boast an AA rating from Standard & Poor's and an A++ rating from A.M. Best.

With offices in Zurich, New York, London, and other key locations, we have a global footprint and employ over 30,000 professionals worldwide. Join us at Chubb and unlock opportunities for growth and development in a company that is listed on the New York Stock Exchange (NYSE: CB) and is a component of the prestigious S&P 500 index.

Experience the Chubb difference – where precision, expertise, and dedication drive us to protect what matters most to our clients, every day. Join our team and be a part of our journey to redefine excellence in the insurance industry.

Position Overview:

The Technology Intern is responsible for helping the staff in all day-to- day issues in the usage of the current technology at the company. This position is a primary support to a variety of end users providing quality technical support. It has an eagerness to learn and take on new challenges while always thinking about how they could improve the customer experience.

Key Responsibilities:

• Respond to assigned helpdesk requests regarding Phones, mobile devices, Windows desktop workstations, printers, scanners, copiers, and other related equipment.
• Provide user support including, password issues, tools, access to the network, etc.
• Document problems and resolutions through a ticketing system.
• Perform various administrative duties and provides technical assistance, with minimal supervision of a team leader to remotely located users.
• Run diagnostic programs to resolve problems and clean Viruses/ Malware infection.

Knowledge

• Current student or recently graduated of Bachelor's Degree in Computer Science.
• Language proficiency: Spanish and English at an advanced level.
• Knowledge/experience supporting Windows workstations.
• Solid knowledge of all MS Office Products, Internet and Outlook.
• Solid Knowledge with laptop and desktop computers.
• Ability to perform diagnostics, identify problems and provide resolutions.

Skills

• Good communications Skills.

• Team player.

• Dynamic.

• Enthusiastic.