Sunrise Systems, Inc.

Technical Support

Sunrise Systems, Inc. Chicago, IL
Sunrise Systems, Inc.

Technical Support

Sunrise Systems, Inc. Chicago, IL
8 months ago
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Job Title: Technical Support

contract duration: 12 months

Job location: Chicago, IL 60607

Note: 100% onsite.

Job Description

  • Provides technical support for software, hardware and networking support for desktops, laptops, and servers.
  • Install and maintain PCs and associated software, networks, servers, and peripherals.
  • Performs installation, move, add and changes as required.
  • Test and certify PCs, networks, and client approved applications.
  • Provides follow-up on problems or escalation.
  • Interface with client for real time feedback and updates on issues.
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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