Technical Engineer III (Desktop Support, SCCM)

CTG is seeking to fill a Technical Engineer III (Desktop Support, SCCM)  opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Serves as advanced technologist for an individual technology or set of technologies.

Primary Responsibilities:

• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Coordinate vendor interactions and/or vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.
• Follow and promote use of industry best practices, standards and procedures.
• Maintain a strong aptitude and working knowledge of applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Company.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the Company brand.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

• Combined minimum of 6 years higher education and/or work experience in systems design, management and/or architecture.
• Advanced desk stop troubleshooting and deep SCCM/ troubleshooting
• Scripting and Powershell, any SQL experience is  a bonus

Education and Experience Preferred:

• Bachelors degree in Computer Science or Computer Engineering.
• Minimum 6 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.
• Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.
• Advanced technical skills.
• Advanced analytical skills.
• Advanced troubleshooting skills.
• Advanced problem solving skills.
• Advanced knowledge and advanced expertise in industry and/or vendor technologies.
• Able to solicit, gather, document, and analyze system specification and requirements.
• Ability to work independently and collaboratively with others in team environment.
• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.
• Understanding of how supported technologies interact with other systems and services.
• Excellent written and verbal communication skills.
• Effective influencing skills.
• Process-oriented.
• Logical thinker.
• Strong knowledge of server/client and virtual technologies.
• Adaptable.
• Able to learn quickly in a rapid pace environment.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!