As a Stock Associate, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, understanding & executing on core operational policies & procedures, telephone answering and anything else required to support product flow and the smooth running of the store. This position requires a close attention to detail, time management, the ability of physical labor, and strong organizational skills
Essential Duties & Responsibilities
Ensure timely processing of all shipments, transfers, RTV and damages
Responsible to accept merchandise under the appropriate PO in the system
Communicate effectively with Inventory manager on any discrepancies on PO received
Manage and support online store (Farfetch) by making sure all orders are processed in a timely manner from its assigned location
Ensure accurate pricing of all items received, re-ticketing and execute markdowns in a timely manner
Maintain a designated damage area, and repair log for the staff to utilize
Partner with inventory manager for damaged and defective merchandise directions
Execute and oversee spot checks from different brands and categories weekly
Enforce sales floor replenishment process is completed daily
Partner with appropriate manager to direct new arrivals placement on the sales floor
Provide feedback to manager regarding merchandise handling concerns
Treat all customers and employees with respect and contributes to a positive work environment
Train, direct and coach runners in the moment to meet productivity standard
Maintain all shipment related paperwork and send it over home office weekly
Orders packaging supplies, office supplies, stationary supplies and fixtures needs by placing orders following store monthly and yearly budget; while keeping store management informed
Maintain company standards of neat, clean and organized stockroom