Sr. Product Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is based in our Irvine, California Corporate Headquarters with the opportunity for a hybrid schedule.

Position Summary:

We are seeking a highly skilled Senior Product Manager with extensive experience in Customer Identity Access Management (CIAM) and Profile Management to lead the development and enhancement of our identity and access management solutions. The ideal candidate will have a strong background in product management, a deep understanding of CIAM and profile management concepts, and a proven track record of successfully delivering customer-centric solutions.

• Lead the strategic vision, roadmap, and execution of the CIAM and profile management product portfolio.
• Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape.
• Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to drive product development and delivery.
• Define product requirements, user stories, and acceptance criteria based on customer feedback and market insights.
• Prioritize feature development and enhancements based on business impact, customer value, and technical feasibility.
• Work closely with customers and partners to gather feedback, validate product concepts, and ensure alignment with market needs.
• Champion the voice of the customer throughout the product lifecycle, advocating for user-centric design and customer satisfaction.
• Monitor product performance and key metrics, analyze data to identify opportunities for improvement, and drive continuous optimization.
• Serve as a subject matter expert on CIAM and profile management, providing guidance and support to internal teams and external stakeholders.
  
  

What you bring to the role:

• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree is a plus.
• 5+ years of experience in product management, with a focus on CIAM, identity management, or related areas.
• Deep understanding of CIAM concepts, including authentication, authorization, single sign-on (SSO), and identity federation.
• Strong knowledge of profile management principles, including data privacy, consent management, and user preferences.
• Proven track record of successfully launching and managing complex software products from conception to delivery.
• Excellent communication skills with the ability to articulate technical concepts to both technical and non-technical audiences.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
• Experience working with agile methodologies and cross-functional teams.
• Passion for innovation and driving positive change in the digital identity landscape.
  
  

The typical base pay range for this role across the U.S. is USD $121,400.00 - $206,400.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not – and will not – tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.