Sr. Administrative role is fully remote opportunity for an experienced professional who provides essential support to programs as a subject matter expert.
Responsibilities encompass a wide range of administrative tasks, ensuring the smooth functioning of day-to-day program operation and requirements, exceptional attention to detail in a fast-paced work environment with the ability to work independently.
Key Responsibilities:
Support for Programs:
Assist with daily clerical tasks with an ability to prioritize workflow.
Provide verbal decisions, appeal acceptance, request medical records from health plans and representatives through phone.
Monitor and maintain high volume workflow through an email shared mailbox, fax and mail. Receiving and sending professional communications to members, representatives, health plans, clients in a timely manner.
Collect, analyze and input incoming and outgoing data to ensure security of PHI/PII .
Maintain updated knowledge of project and corporate policies and procedures as referenced in the employee manual and other procedures of the position.
Remote Workspace:
Maximus provides company-issued computer equipment.
Reliable high-speed internet service.
Minimum 20 Mpbs download speed/50Mbps for shared internet connectivity.
Minimum 5 Mbps upload speed.
Private and secure workspace.
Communication:
Handle emails and phone calls efficiently, ensuring effective communication within and outside the organization.
Software Proficiency:
Be proficient in using Microsoft Teams, Excel, Word and Adobe.
Not required but preferred – Salesforce, SharePoint, and Genesys telephony experience.
Time Management:
Effective time management skills.
Verbal and Written Communication:
Exhibit excellent verbal and written communication skills.
Qualifications:
An ideal Senior Administrative Assistant should have:
Associate degree with 2+ years of experience.
Experience in lieu of an Associate degree (HS Diploma or GED and 4+ years of experience) also considered.
Availability from 11:30AM ET -8PM ET / 10:30AM CT- 7PM CT / 9:30AM MT – 6PM MT / 8:30AM PT -5 PM PT - Monday through Friday.
Seniority level
Entry level
Employment type
Contract
Job function
Administrative
Industries
Staffing and Recruiting
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