Spa Manager

Department: Spa Operations

Position Title: Spa Manager

Reports to: CEO

About V/O: Value in Ourselves, VIO Med Spa, is a National, innovative and results-oriented aesthetics and wellness brand which operates in over a dozen states with 4 new locations in South Florida. Our highly educated and skilled team of providers offer the latest products and services that are designed to meet the diverse needs of our guests.

Whether it is Body Contouring, Skin Rejuvenation, Facials, Injectables, or Fillers, we are equipped to meet all our clients’ needs. Our promise is to deliver elevated medical aesthetic services within a luxurious welcoming environment and we want our clients to leave VIO Med Spa looking great and feeling amazing. And we would love to have you as part of our team.

https://www.viomedspa.com

Coordinate Positions: Spa Manager works closely with a Collaborating Physician,

Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa

Receptionist.

Subordinate Positions: Nurse Practitioner/Physician Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist

Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets and exceeds Guest service and sales expectations for the various services and treatments offered. The Spa

Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to:

(1) providing outstanding Guest service and satisfaction

(2) revenue generation and enhancement

(3) staff management and training

(4) payroll and inventory management

(5) financial management

(6) special events programming and marketing

(7) social media knowledge and expertise

Essential Behavioral Characteristics:

• Self-directed 
• Positive attitude
• Empathetic 
• Trustworthy
• Enthusiastic
• Creative 
• Outgoing
• Tenacious 
• Detail oriented

Essential Skills:

• Organized
• Responsive
• Adaptive and flexible

Qualifications:

• Responsible
• Knowledgable of a medspa's operation
• Relationship oriented services
• Effective Customer service 
• Time management Experience
• Possess excellent problem-solving skills

Physical/Mental Requirements:

• Standing for extended periods of time
• Ability to lift at least 30lbs

Work Environment: Spa environment

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Work Location: In person