Assist in the coordination of all dessert and bakery items throughout the resort along with assisting in purchasing, receiving, storage, issuance, preparation and presentation of these food items. Control physical areas where the preparation occurs and the personnel that operate in these areas. Uphold and ensure compliance with all company and departmental policies and procedures.
Minimum Requirements
Experience at a Lead Pastry level in a luxury resort, hotel or quality restaurant preferred
Minimum seven (7) to ten (10) years experience in the pastry field
Relevant culinary qualification and experience in either a hotel, resort or quality restaurant
Experience in a four or five 5-Star property desired
Ability to follow standardized recipes
Servsafe Certification preferred
Excellent communication skills, both written and verbal
Valid Georgia Driver’s License
Company policy requires that one must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook preferred
Proficient with peripherals, copier, fax, telephone and calculator
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Tasks/Responsibilities
Accountable for guest satisfaction by ensuring Sea Island’s food standards are met
Address guest concerns in a timely and efficient manner and implement
Uphold appropriate departmental standards of quality/timing
Properly manage line staff by working alongside constantly to assure timeliness, efficiency, and product quality
Demonstrate leadership by example, and motivating others when necessary
Help effectively manage labor through scheduling, monitoring, and adjusting based on departmental needs
Assist in evaluating performance, setting goals, building team morale, motivating, and taking corrective actions when necessary to hold employees accountable
Assist in training all employees and ensuring that training goals are met and records are accurately maintained
Determine recipe and ingredients used
Assist in creating all dessert menus
Train Bakers, Pastry Cooks and Apprentices
Create/design specialty cakes and showpieces
Monitor sanitation procedures in the Bake Shop
Monitor safety of Bake Shop operations
Schedule production and deliveries to all food outlets
Meet with guests in regard to wedding cake orders
Organize daily function sheets
Produce daily production schedules
Conducting routine safety/sanitation inspections of the operation to maintain Sea Island’s F&B standards while meeting or exceeding local, state, and federal health and safety regulations
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership
Physical Requirements
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
Must have the ability to work for extended time periods in an environment with extreme heat and/or cold
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to use sharp knives safely and proficiently
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Maintain compliance with Company Resort Professional Image Policy
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
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