Software Development Engineer

Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. Marchex harnesses the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.

Job Overview

As a Software Development Engineer at Marchex, you will play a vital role in driving innovation and advancement by participating in the design and development of systems and tools that are essential to our clients' daily operations.

Job Impact

As a member of the Product Development team, you will have the opportunity to make a significant impact by being involved in all aspects of the development, optimization, and delivery of our product.

Team

You will be part of a highly collaborative, agile team that is dedicated to creating top-quality services that are well-tested, resilient, and crucial to the success of our clients and partners.

Outline Of Duties And Responsibilities

• Develop new features and products in line with the company mission.
• Enhance the product experience of company suite of products.
• Generate and take ownership of new ideas.
• Learn and integrate into our telecom/web software infrastructure.
• Assist with bug fixes on legacy code and new web apps.
• Contribute to the modernization of our infrastructure.
• Develop and improve documentation for internal staff and end-users.
  
  

Experience, Skills and Qualifications

• 3+ years of full-time professional software design and development experience.
• Experience with Adobe ColdFusion or another server-side programming language (PHP, Node.js, Python, etc.) and a willingness to learn ColdFusion.
• Basic knowledge of data structures and algorithms.
• Experience with MySQL.
• Comprehensive knowledge of how HTML, CSS, JavaScript, and back-end technologies combine to form modern web applications.
• Experience with version control systems, especially Git.
  
  

Preferred Qualifications

• Experience with JavaScript frameworks such as JQuery and asynchronous JavaScript development.
• Experience with telephony software or APIs.
• Proficient CSS skills and experience with responsive development.
• Self-initiated projects (GitHub portfolio).
• Experience with Linux, Apache, RESTful API development and usage.
• A drive for optimization and a passion for new technologies and problem solving.
• Experience with dynamic web app JavaScript frameworks such as Angular, React, etc.
  
  

Working Conditions

The job conditions for this position are in a standard office setting and may be fully or partially remote. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Benefits

Marchex is committed to the wellbeing of our employees. To ensure that every employee has the support they need Marchex offers a comprehensive benefits package. Some of these benefits may include, but are not limited to: Medical, Dental, Vision insurance; Life & Disability, Employee Assistance Program, Paid Holidays, Generous PTO, and Retirement Savings (401k/ RRSP). The benefits package offered may differ by location.

• Compensation
  
  

($65,000 - $85,000 USD)

The compensation range listed above may include base salary and short and/or long-term incentives. Exact compensation may vary based on skills, experience, and location.

Marchex’s commitment to diversity

We value a diverse workplace. Marchex is committed to employing people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternative format available on request.