Service Training Specialist
Service Training Specialist
Toyota North America
San Ramon, CA
See who Toyota North America has hired for this role
Excited to grow your career at Toyota?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who We're Looking For
The Toyota San Francisco Region’s Technical Training Department is looking for a highly qualified and motivated Service Training Specialist (STS).
The Service Training Specialist is responsible for teaching the San Francisco region's technical training classes and curriculum to Toyota dealership technicians within the region. This position prioritizes customer safety by ensuring that our Dealers have technicians that are highly trained and capable of providing excellent service and adhering to Toyota’s "Fix-It-Right-The-First-Time" protocol.
This position requires the ability to effectively communicate and collaborate with our Dealer partners to support the training and certification needs of their technicians. The STS is required to provide technical support and develop a close working relationship with our District Service & Parts Managers (DSPM) and Field Technical Specialists (FTS). This role requires monitoring of the regions training and certification status, shop maintenance, inventory of training vehicles and fixed assets. The Training Specialists are often called upon to provide our national headquarters with curriculum development and support of new model launches.
What You'll Be Doing
What You Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights
Include
$103,800.00 - $168,700.00
Job Posting End Date
07/23/2024 at 12AM US/Pacific
Management Level
16
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who We're Looking For
The Toyota San Francisco Region’s Technical Training Department is looking for a highly qualified and motivated Service Training Specialist (STS).
The Service Training Specialist is responsible for teaching the San Francisco region's technical training classes and curriculum to Toyota dealership technicians within the region. This position prioritizes customer safety by ensuring that our Dealers have technicians that are highly trained and capable of providing excellent service and adhering to Toyota’s "Fix-It-Right-The-First-Time" protocol.
This position requires the ability to effectively communicate and collaborate with our Dealer partners to support the training and certification needs of their technicians. The STS is required to provide technical support and develop a close working relationship with our District Service & Parts Managers (DSPM) and Field Technical Specialists (FTS). This role requires monitoring of the regions training and certification status, shop maintenance, inventory of training vehicles and fixed assets. The Training Specialists are often called upon to provide our national headquarters with curriculum development and support of new model launches.
What You'll Be Doing
- Teach Toyota core and new model courses to technicians with varying skill levels.
- Successfully understand and transfer knowledge of highly complex technical material.
- Curriculum development.
- Comprehend and adhere to Toyota training programs and policies.
- Provide educational and technical support to the Toyota Technical Education Network (T-TEN and TEC’s Elite) schools.
- Provide technical support to regional personnel as needed.
- This position requires occasional overnight travel.
What You Bring
- Four-Year College Degree (BA or BS) or higher, or equivalent work experience.
- Detailed and advanced knowledge of automotive technology.
- Excellent verbal and written communication skills.
- Technical analysis and problem-solving skills.
- Extensive experience in automotive repair and diagnoses.
- ASE Master Technician certification.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).
- Ability and willingness to travel up to 5% of the time.
- This position requires driving. A motor vehicle record that’s acceptable by company standards is required for this position.
- Classroom Instructor and classroom/lab skills.
- ASE Master Technician certification (in all 8 areas and L1).
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights
Include
- A work environment built on teamwork, flexibility, and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Flexible work options based on business needs
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
- Relocation assistance (if applicable)
$103,800.00 - $168,700.00
Job Posting End Date
07/23/2024 at 12AM US/Pacific
Management Level
16
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Human Resources -
Industries
Appliances, Electrical, and Electronics Manufacturing, Motor Vehicle Manufacturing, and Industrial Machinery Manufacturing
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