Senior Well-being Program Manager / Mental Health Coach (Texas City, TX)

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

Position Description:

Located at the Texas City, Texas site of Marathon Petroleum, the Senior Program Manager (SPM) will work collaboratively with the designated Marathon health promotion team and WebMD’s Dedicated Well-being Services team. This individual will provide face-to-face Mental Health Coaching with eligible participants and raise awareness of the onsite program and the WebMD products and services that enable it. This position is onsite with up to 25% travel to other locations within the region.

In this role, you will:

• Provide face-to-face health coaching based on participants' completed health risk appraisal and stage of change. Specialize in areas of mental health, including depression, anxiety, and stress.
• Utilize participant-centered coaching methodologies and/or theories to improve healthy lifestyle behaviors, long-term health outcomes, and quality of life.
• Increase awareness and engagement in client-wide well-being offerings, focusing primarily on mental health-related services.
• Create, promote, and deliver stress/mental health focused programs to small and large groups both in-person and virtually.
• Assist and facilitate linkage between benefits, environmental health and safety, occupational health, medical, behavioral health/EAP, facilities, and other Marathon vendors.
• Assist with gathering, creating, and editing mental health-related materials for health education and program promotion.
• Assess low, medium, and high modifiable risk areas.
• Participate in collective record keeping which allows for continuity to exist between multiple health coaching sessions.
• Ensure all activities are member-focused and individualized, resulting in personalized attention to each participant’s unique needs.
• Integrate clinical and psychosocial information for case identification and individual participant assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions.
• Coordination and delivery of onsite events including lunch and learns, stop by booths and health fairs.
• Coordination of well-being meetings, nutrition webinars and other communications. Work closely with all Marathon vendor partners where applicable to support all well-being events and initiatives.
• Track and report on all participant-facing activities (presentations, tabling events, workshops).
• Review program performance and provide ongoing health/wellness strategy support.
• Perform other, varied job-related duties as assigned.

Qualifications, skills, and experience:

• Bachelor’s Degree in Psychology, Social Work, Kinesiology, Public Health, Nursing, Dietetics or other health-related discipline
• Master’s Degree in Counseling, Psychology, Social Work, or other mental health discipline required.
• If not already certified, must achieve (and maintain) a nationally recognized certification within 6 months of employment, i.e.; NCC or Board-Certified Coach.
• Minimum of 2 years of experience in the mental health field providing clinical services.
• Independent licensure (LMHC, LCSW) is preferred but not required.
• Demonstrated ability to successfully manage multiple relationships with multiple client stakeholders in a dynamic and stressful environment.
• Excellent written and verbal communication skills.
• Familiarity with MS Office suite including Word, PowerPoint, and Excel.
• Successful completion of a background check and drug screen is required.

As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.