Senior Network Technical Support/Engineer
Senior Network Technical Support/Engineer
Brown Brothers Harriman
Jersey City, NJ
See who Brown Brothers Harriman has hired for this role
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
- Ability to implement, administer, and troubleshoot network infrastructure devices such as wireless access points, routers, and switches.
- Monitor the operation of the network related systems to ensure proper functioning of WAN circuits, hardware, and software.
- Resolution of Level1-2 network related incidents and/or escalation to Level3 support.
- Maintain technical specifications and documents, drawings, system documentation and operating procedures.
- Work with clients, vendors and carriers during problem analysis/resolution as required.
- Installation and maintenance of network related monitoring and administrative systems.
- Respond to client inquiries and issues, escalating as needed.
- Network capacity planning and performance monitoring.
- Change and incident management.
- BA/BS Degree, or Technical Degree (preferred)
- 6+ years’ experience in installation and maintenance of complex networks, CCNA or CWNA highly preferred/desired. CompTIA, A+, Network Certificates a plus
- Must demonstrate excellent knowledge of LAN/WAN, Wireless, TCP/IP protocols and network technologies.
- Experience in designing, building, and operation WiFi networks.
- Experience with conducting WLAN enterprise site surveys and network design tool such as Ekahau
- RF Survey/Engineering and RF troubleshooting skills with Cisco WLAN and Spectrum Analyzer tools
- Deep understanding of current 802.11 standards, 802.1x, and TCP/UDP/IP
- Assist in the development of network implementation planning
- Strong diagnostic, problem-solving and analytical skills.
- Proven ability to troubleshoot and support technical issues both remotely and on-site using standard network tools and techniques.
- Hands-on experience in the use of protocol analysis tools for data packet inspection.
- Good oral and written communication skills.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Information Technology -
Industries
Banking, Financial Services, and Investment Management
Referrals increase your chances of interviewing at Brown Brothers Harriman by 2x
See who you knowGet notified about new Senior Network Support Engineer jobs in Jersey City, NJ.
Sign in to create job alertSimilar jobs
People also viewed
-
Technical Support Specialist
Technical Support Specialist
-
Support Engineer
Support Engineer
-
Desktop Support Engineer
Desktop Support Engineer
-
Executive Desktop Support Specialist
Executive Desktop Support Specialist
-
Jr Technical Support Specialist
Jr Technical Support Specialist
-
Application Support Engineer
Application Support Engineer
-
Technical Support Specialist
Technical Support Specialist
-
Desktop Support Engineer
Desktop Support Engineer
-
Information Technology Support Engineer
Information Technology Support Engineer
-
Technical Support Analyst
Technical Support Analyst
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub