Lead the creation and maintenance of technical documentation, including user manuals, API documentation, system administration guides, and release notes.
Provide guidance and mentorship to junior and mid-level technical writers, ensuring adherence to best practices, standards, and style guidelines.
Drive the documentation strategy and roadmap, collaborating with cross-functional teams to prioritize projects and deliverables.
Technical Expertise and Collaboration:
Serve as a subject matter expert (SME) in technical writing, contributing deep expertise in writing, editing, and formatting technical content.
Collaborate closely with product managers, engineers, designers, and other stakeholders to gather information, understand product features, and communicate technical concepts effectively.
Documentation Architecture and Design:
Define and implement documentation architecture and design principles, ensuring consistency, usability, and scalability across all documentation assets.
Lead the design and development of documentation templates, style guides, and standards to maintain a cohesive and professional documentation suite.
Quality Assurance and Review:
Oversee the quality assurance process for documentation, conducting reviews and audits to ensure accuracy, completeness, and consistency of technical content.
Provide constructive feedback and guidance to writers on improving documentation quality, clarity, and effectiveness.
Process Improvement and Innovation:
Identify opportunities to streamline documentation processes, improve documentation tools and workflows, and enhance the overall documentation experience for users.
Stay current with industry trends, best practices, and emerging technologies in technical communication and documentation.
Qualifications
Education: Bachelor's degree in English, Technical Communication, Computer Science, or a related field. Advanced degrees or certifications are a plus.
Experience:
5+ years of experience in technical writing, software documentation, or a related field, with a proven track record of creating high-quality technical content.
Experience leading documentation projects and teams, including planning, prioritization, and execution of documentation initiatives.
Skills:
Excellent writing and editing skills, with the ability to translate complex technical concepts into clear, concise, and user-friendly documentation.
Proficiency in using documentation tools such as Adobe FrameMaker, MadCap Flare, DITA, and version control systems (e.g., Git).
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Knowledge of documentation standards and style guides, such as Chicago Manual of Style or Microsoft Manual of Style.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Technology, Information and Internet
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