Minimum one (1) year experience in Security strongly preferred
Excellent communication skills, both written and verbal
Valid Georgia Driver’s License
Company policy requires that one must be 21 years of age or older to drive a company vehicle
Current CPR/AED certification
Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook
Must have ability to courteously present information to people in one-on-one and group situations
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Tasks/Responsibilities
Monitor entry and exits at the gate assuring only members, guests, or authorized personnel are allowed access
Graciously welcome guests and members to Sea Island or proper location as they arrive
Learn the names and personally recognize our regular Guests and Members
Routinely patrol buildings and grounds
Pick up all lost and found and deliver to the Control Center Coordinator
Pick up cash bags at golf courses and deliver to Revenue Control
Assist with transportation of alcohol from various outlets
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area
Warn violators of rule infractions such as loitering, trespassing, removing property without authorization and direct persons off the property as warranted
Examine doors, windows and gates to determine that they are secure
Inspect equipment and machinery to ascertain if tampering has occurred
Watch for and report irregularities such as fire hazards, leaking water pipes and security doors left unlocked
Sound alarm and call police or fire department by telephone in case of fire or presence of unauthorized persons
Record data such as property damage, unusual occurrences and malfunctioning of machinery or equipment to supervisor
Monitor parking, making sure that employees park in designated areas
Observe departing staff to guard against theft of company property
Investigate reported thefts and/or losses from guests, members and employees
Assist guests when problems occur with safes, locks, and preparing loss/theft reports
Report to the scene of any accident or injury to guests, determine extent of injury with guests, decide if emergency squad is required, notify operator to call appropriate facility, and prepare reports for insurance
Maintain liaison with local law enforcement agencies and provide support to local police when they are called to Sea Island
Check residences of company executives when necessary
Stay informed on project locations, access routes, etc
Relay necessary information to delivery drivers, workmen and other authorized personnel
Work with all resort departments to maintain maximum rapport and open communication channels
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
Attends all scheduled employee meetings and brings suggestions for improvement
Willing and timely execution of other duties as delegated by leadership
Physical Requirements
Ability to kneel, crouch, squat, crawl, climb, stand, sit, balance, reach, bend, push, pull, walk and run for prolonged periods
Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Maintain compliance with Company Resort Professional Image Policy
Seniority level
Entry level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Hospitality
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