Home Health Companions has received the Best of Home Care – Employer of Choice Award from Home Care Pulse. The Employer of Choice Award six years in a row. This award is granted only to the top-ranking home care providers. Home Health Companions is now ranked among the Best Employers of in-home caregivers in the region.
How would you like to join our expanding team?
Home Health Companions, a progressively growing home care company, is seeking a full time Scheduler. The ideal candidate will possess excellent customer service skills, experience with staff management, and the ability to schedule Direct Support Professionals (Caregivers and CNA's) for our 24/7 services.
The successful candidate will be responsible for quality service delivery to our clients for their home care needs, while effectively supervising, scheduling and directing our staff.
Essential Job Responsibilities
* Coordinate in-home support services between Caregivers and clients served
* Maintain employee and client files in appropriate databases
* On-call responsibility to ensure that all clients are cared for 24/7
* Assign appropriate Caregivers to Clients and maintain schedules
* Ensure home care services are in compliance with company policies, procedures and state licensing laws
* Other duties as assigned
Job Requirements
Excellent customer service, communication, and problem-solving skills. Experience working in health care is preferred. Able to function well under pressure, make decisions quickly and manage confidential information. Must have a strong desire to assume the responsibilities of the job including understanding that problems/challenges are to be expected and are a normal part of the job on a daily basis. Good sense of humor is desired.
* Minimum 2-year college degree or related experience in client/customer service
* Minimum 3 years of scheduling in a Home Health environment
* Above average understanding of MS Office - Excel and Word