Ready to be a part of something extraordinary? We're seeking a Retail Event Assistant to be the ambassador of our home improvement services. If you're a people person with a flair for making customers’ home improvement dreams come true, we want you on our team! We are revolutionizing the home improvement experience to exceed the expectations of our valued customers. Our Retail Event Assistants play a vital role in elevating customers' lifestyles and homes by providing expert insight into the home improvement services offered by our clients. In this role, you'll liaise between valued customers and our stellar sales team, providing detailed information on our clients' services and scheduling appointments. If you have a passion for home improvement and a desire to impact customers' lives every day positively, our Retail Event Assistant role is tailor-made for you!
We are dedicated to cultivating top-tier Retail Event Assistants, thanks to our in-house training. If selected for the role, you'll undergo hands-on training led by our top Retail Event Assistants to refine your customer service skills and hone your leadership capabilities. We are committed to providing you with the tools you need to launch your career successfully.
Our Retail Event Assistants Receive Training in the Following Areas:
CSR & CRM
Event Management
Brand Strategy
Scheduling
Lead Generation
Campaign Development
Position Responsibilities:
Engage directly with customers in a retail setting, offering personalized recommendations and expert insights into our home improvement programs
Provide clear and comprehensive answers to customers' inquiries regarding the services we offer, ensuring a thorough understanding of available options
Efficiently schedule customers for consultations with our sales team, demonstrating effective organizational and time-management skills
Collaborate closely with the sales team, communicating regularly to ensure appointments are scheduled appropriately, and customer expectations are met
Actively participate in training sessions and stay informed about the latest product knowledge and industry trends to provide customers with accurate and up-to-date information
Interact with customers in a friendly and informative manner to bolster brand awareness for our clients
Position Requirements:
1-3 years of experience in customer service or retail environment is ideal
High school diploma or equivalent preferred
Comfortable prioritizing and managing multiple projects simultaneously in a fast-paced environment
Displays a passion for brand development and customer service
Demonstrates a solid commitment to personal and professional development
Confident engaging directly with customers and providing information regarding our clients’ services
Able to work a flexible retail schedule including weekends as needed
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Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
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