Release Manager

Trinity Technology Group, Inc. is seeking a full-time employee to join us as a Release Manager. Candidate should be a self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment.

Remote work is possible as long as you can commit to 8:30 a.m. to 5:30 p.m. Pacific Standard time. Salary depends on geographic location and experience.

Project Responsibilities:

• Responsible for overseeing the planning, coordination, and execution of software releases in collaboration with executive stakeholders, development and operational support vendors.
• Promote and champion proper change management procedures to all technology teams in the enterprise through careful planning, risk assessment and mitigation efforts.
• Establish rollback plans and communicate with all teams and stakeholders potentially impacted by release changes.
• Maintain a standardized software release process using industry recognized ITIL methodology and leveraging ServiceNow ITSM Release Management functionality.
• Collaboratively define controls and release phase gates for production and non-production environments.
• Review and control for well-tested software product updates, ensuring releases across production and non-production hybrid-cloud environments maintain stability and eliminate disruptions.
• Facilitate and manage software release planning meetings and release retrospective sessions with a focus on continuous improvement and consistent policy.
• Update tracking and reporting in ServiceNow for all planned future releases and completed past releases to ensure accurate status information is available for internal and external stakeholders.
• Interact with business stakeholders, Product Managers, Release Train Engineers, Scrum Masters, Delivery Leads, Enterprise Architects, DevOps Engineers, Application Teams, and IT Infrastructure Teams.
• Use an Agile delivery model in order to streamline and improve CI/CD processes and delivery.

Flexibility to manage emergency and off-hours changes.

Required Skills and Experience:

• At least 3 years coordinating releases for multiple delivery teams in an enterprise environment.
• At least 3 years working with DevOps teams and IT to develop a branch strategy with continuous integration and automation based on industry best practices.
• At least 5 years overseeing release cadences and aligning solutions, changes, and features to a release calendar.
• At least 5 years facilitating interaction and appropriate communication between scrum teams, architecture, and UX.
• Strong technical skills to validate software release versioning.
• Hands-on experience using ServiceNow, Git, Jenkins, and other DevOps, DevSecOps tools.
• Direct leadership and facilitation skills to professionally manage, collaborate, and influence multiple teams.
• Proactive communication to promote and champion initiatives confidently and effectively with multiple departments and vendors.
• Direct experience administering, configuring, and/or supporting ServiceNow ITSM Release Management.
• Supporting CI/CD projects using an Agile delivery methodology.

Desirable Skills and Experience:

• Previous Public Sector experience.
• Previous health care experience.

Trinity Technology Group, Inc. is an employee-centric system integrator for State and Local government with responsibility for all phases of projects including project management, requirements, design, build, test, implementation, and ongoing support. We apply a hybrid-Agile methodology that brings together end-to-end analysis and architecture to support Agile-driven specification, build, and continuous testing.

Our project portfolio is a combination of new development initiatives and major enhancements to solutions previously implemented, giving you a variety of opportunities and responsibilities over time. Through our skill and career planning process, you will set and pursue professional development goals related to technology, techniques, business domains and consulting skills.

Once hired, it is our intent to keep you with the firm because of the value built in teamwork, familiarity with our Agile-based life cycle, and shared benefits from your highest and best use. Our client base is primarily in the Sacramento area. We offer an attractive benefits package to full-time employees and their families; please visit our website at: http://www.trinitytg.com.

Benefits package includes 100% company paid employee HMO, dental, vision, 401K, PTO, college savings/loan repayment assistance, health and wellness program, legal services, online training, and more.

Trinity Technology Group, Inc. is an Equal Employment Opportunity Employer and welcomes job applications from qualified individuals without regard to their race, color, religion, national origin, or gender