Regional Credit Manager

Company- A large WHOLESALE DISTRIBUTOR- of building materials, HVAC, plumbing and waterworks!!

The Regional Credit Manager is responsible for their defined region as it relates to credit, collection, communication, and staff needs. This includes identifying/supporting/leading process improvements, partnering with Regional Vice Presidents on key credit and collection initiatives, collaborating across work groups, hiring, training and developing team members, developing strategies that ensures team metrics are achieved and other manager/leadership duties as assigned.

LEADERSHIP

Lead and direct activities for 3-4 team members

Interview, hire, and onboard new team members

Collaborate across work groups to achieve the best outcome

Foster and model a culture of learning that empowers self and team members growth and development

Maintain a team culture that understands and lives the Reece values

OPERATIONS

Leads and directs team member activities

Performs analysis on GC’s/owners, sureties, and other pertinent parties for new jobs

Approves unsecured shop limits within assigned authority

Approves job limits within assigned authority

Performs analysis and interprets information received from corporate financial statements, D&B, NACM and other credit services to establish unsecured and secured credit extension within levels of authority

Ensures all team members are aware, trained on and consistently following department SOPs

Manages team members daily duties, attendance, performance

Performs monthly AR reviews for team members and provides guidance for next steps

Intercedes in difficult credit/collection situations and addresses escalated customer issues as required

Delivers monthly/quarterly and annual metrics, goals and initiatives

Protects collectability of AR by ensuring all lien/bond filing and notices are done timely

Initiates legal and third-party collection activity, when necessary, builds relationships with attorneys, budgets and approves all associated expenses

Recommends bad debt write offs, reserves

Communicates changes in process to all appropriate field sales levels, gathering input as needed

Leads monthly AR calls with Regional Vice President and General Managers

Visits customers and branches which will include travel

Performs other duties as assigned

KEY CAPABILITIES

Strong customer service mindset and approach

Excellent verbal and written communication skills and persuasion and negotiation skills

Strong analytical capability and data-driven mindset

Demonstrated ability to build and maintain an engaged, high performing team including successfully developing team members.

Strong relationship-oriented approach with demonstrated ability to develop and maintain both internal and external customer relationships

Creative and dedicated to continuous improvement with the ability to identify opportunities to improve efficiency, build and execute action plans, and reinforce positive behaviors that lead to positive outcomes and results

Ability to work collaborative with other Regional Credit Managers,sales and other departments

Works with a sense of urgency balanced with an analytical and thoughtful approach

Detail oriented

High degree of organizational skills

MINIMUM QUALIFICATIONS:

Bachelor’s degree or equivalent

5+ years previous experience leading a Credit team

Experience in construction (liens/bonds)

Excellent communication (written and verbal) and organizational skills

Demonstrated ability to build and maintain an engaged, performing team

Demonstrated ability to partner with sales team to reach desired results

Word, Excel, Power Point

Preferred Qualifications :

Experience in distribution and/or construction, preferably waterworks

Bilingual (Spanish speaking)

Experience with Mincron and GetPaid a plus