QUALITY AND COMPLIANCE SPECIALIST

Description

VOTED by our Staff TOP WORKPLACE for 13 YEARS! - Hartford Courant, 2023.

InterCommunity, Inc is a FQHC LA (Federally Qualified Health Center Look Alike). Our health center provides same-day primary care services to every member of the community, regardless of life situation or ability to pay. We also provide a wide array of behavioral health services. Our community Health Care Centers are located at 281 Main St. East Hartford, 16 Coventry St. Hartford and 828 Sullivan Ave., South Windsor. InterCommunity’s Addiction Services offers a similarly wide range of substance use treatment and recovery-supportive services, with many sites in the Hartford area. We provide services across the spectrum of care, including primary care, residential detoxification and substance use treatment, multiple levels of residential care, outpatient substance use disorder and mental health services for adults and children, intensive outpatient programs, employment and community support, mobile crisis evaluations, judicial support services and social rehabilitation.

AMAZING Benefits!

At Intercommunity, we believe our benefits should make a difference to you, to your family and to the life you lead outside of work. Benefits are more valuable than ever before and are a significant part of our total compensation package. InterCommunity offers a choice of medical plan options so you can choose the plan that best meets your needs and those of your family.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Benefits

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance- with flexible contribution options to include 2 HDHP w/ HSA contribution at no cost premium or non-HDHP at a minimal cost to employees.
• Voluntary vision.
• STD, LTD & Disability coverage - employer paid.
• Basic Life & AD&D employer paid.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match and 3% employer give after 12 months and 1,000 hours worked.
• Career advancement opportunities.
  
  

Summary

The Quality and Compliance Specialist works collaboratively with the QI team, program leadership and Staff and Human Resources to maintain all QI required information, support agency training program, and ensure regulatory compliance with all regulatory agencies. Skilled in Epic navigation and Microsoft Office, the Compliance Care Coordinator runs and interprets reports and presents data in required formats in efforts to improve patient care delivery.

Essential Duties & Responsibilities

• Maintains all EOC records in accordance with regulatory expectations, including monthly Fire Drills, Emergency Drills, Fire Marshall Certificates, and Food Licenses.
• Maintains training plans in Relias and supports Human Resources and Compliance in ensuring that all required trainings are completed.
• Updates guides and training materials as required.
• Collects data and identifies trends in agency’s QI initiatives ( Care Gaps, SDOH, PCMH, UDS, etc) and prepares dashboards and reports as needed.
• Maintains QI reports on scheduled basis and ensures all data is captured and stored in a centralized location and is always up to date.
• Prepares reports and presentations to communicate quality improvement initiatives, performance metrics, and recommendations to leadership and staff.
• Supports improvement of patient care workflows across the agency by being present on site during training or new initiative implementation as needed.
• Other related duties as assigned.
  
  

Requirements

Education &/Or Experience:

MA, CNA, PCA, or similar direct patient care credential with minimum of 2 years of experience, or a Bachelor’s Degree in Public Health/ Psychology/ Social Work and 2 years of experience in patient care delivery.