Project Coordinator - Healthcare/Customer Service (Remote)
Project Coordinator - Healthcare/Customer Service (Remote)
Workforce Connections
United States
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Job Title: Program Coordinator (Healthcare/Customer Service)
Contract Duration: 6+ months
Pay Rate: $19.00-$22.00
Location: Remote - Must work PST time/perfer California
Work Hours: 8am - 5pm PST
Qualifications/Skills Needed
30 new members per day, 150 per week and 600 per month
Contract Duration: 6+ months
Pay Rate: $19.00-$22.00
Location: Remote - Must work PST time/perfer California
Work Hours: 8am - 5pm PST
Qualifications/Skills Needed
- 2 years experience with healthcare, Customer service oriented
- Experience with HIPAA procedures
- Customer service
- High volume inbound/outbound call experience
- High School Diploma
- Microsoft Excel, Word
- Project Coordinators are assigned at least 30 members daily to outreach.
- Project Coordinator will do 1 call attempt per day to # listed for member.
- If # is invalid Project Coordinator will also make a call attempt to PCP to attempt to get a valid #.
- If member is reached PCP will review CareGaps with member, offer to assist with scheduling appointment and confirm member has no other questions/needs.
30 new members per day, 150 per week and 600 per month
- Audit score of 90% or better
- Use proper note documentation
- 80-100 Calls per day
-
Seniority level
Entry level -
Employment type
Contract -
Job function
Other -
Industries
Mental Health Care, Wellness and Fitness Services, and Hospitals and Health Care
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