Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VUMC IT Infra Platform Svcs
Job Summary:
This role is exclusive to core VUMC-wide Information Technology departments supporting centralized Enterprise systems.
Provides leadership in the research, architecture, design, build, and maintenance of systems and infrastructure components for enterprise mission-critical computing environments. Provides expert level engineering services for system infrastructure, including design, install, maintain, upgrade, backup, disaster recovery, networking, system security, monitoring, performance tuning, and capacity management while adhering to enterprise change management process and procedures. Researches, recommends, develops, enforces, and follows standards, policies and procedures for maintaining the security and integrity of systems and ensures that they meet availability and disaster recovery requirements. Ability to solve highly complex problems. Considered a domain subject-matter expert offering expert-level advice.
Key Responsibilities
Researches, reviews and recommends hardware and software improvements. Interacts with vendors on technical solutions. Analyzes and validates business and technical requirements to ensure system will perform optimally.
Installs and configures server operating systems of high complexity.
Administers server infrastructure and infrastructure appliances including data center, security, firewalls, authentication services, domain name services and disk storage.
Schedules and executes infrastructure and system upgrades and patches to address security issues, bug fixes and functional enhancements.
Installs and configures backup and disaster recovery software. Architects and develops disaster recovery strategies.
Architects, designs, builds, and maintains automation to monitor the overall health of infrastructure and systems including performance, hardware, capacity, security, logs and responds appropriately as required.
Researches, architects, designs, builds, and maintains relevant security policies, regulatory governances, as well as software for task automation and integrations purposes.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
Server Security (Expert): Is an expert and authority in the security field. Leads mission critical security task teams. Is a member of and/or certified in this field by recognized security organizations.
Server Monitoring and Tuning (Expert): Is a recognized expert and authority in system performance tuning. Acts as internal resource for support or direction in the skill. Expected to have the ultimate control over the metrics involved in a performance tuning exercise. Devises ways to measure things for which there are no direct metrics. Plans and integrates complex performance tuning tests and benchmarks that span many areas of technology. Draws conclusions and make recommendations.
Server Installation and Upgrade (Expert): Is considered an expert in the installation and upgrade of critical and complex software. Demonstrates the ability to design and implement software solutions to complex issues.
Server Administration (Expert): Is a recognized expert and authority in the skill. Is the last internal resource for support or direction. Expected to have the ultimate knowledge, control, influence, and/or jurisdiction in the skill. Demonstrates industry leadership in outside professional organizations and forums.
Network Operating Systems (Expert): Able to resolve most performance problems. Can configure and trouble-shoot all aspects of the network operating system. Well versed in all details of restart/recovery, operating system communication, and user interface. Able to oversee minor fixes/enhancements/patches to operating system. Sought by others to explain/resolve more complex operating system issues. Capable of working with systems programmers to design, install, or maintain an operating system. Deep understanding of the characteristics of the network operating systems.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
Organizational Impact: Delivers projects/assignments that have a direct impact on goals/objectives of the unit/department that the job is in. Problem Solving/ Complexity of work: Conducts extensive analysis of situations or data to resolve numerous, complex issues; may involve the input/work of others. Breadth of Knowledge: Has in-depth level of knowledge within a professional area and working knowledge of other areas. Team Interaction: May lead mid-sized projects; coaches and guides team members.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Service: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
5 years
Education:
Bachelor's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
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