Practice Manager - Family Health Center

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching
  
  

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as an Practice Manager who:

In conjunction with the Chief Operating Officer, the Practice Manager is responsible for the overall day-to-day operations of the health center. The position functions as the onsite representative of administration, ensures best practices are exercised and provides management of CSV health centers. The Interim Practice Manager supports CSV’s culture transformation to improve health outcomes, improve the patient experience, and reduce wastes. The Interim Practice Manager functions with financial understanding of operating a business and is the first point of contact for patients, employees and providers with questions and/or concerns. The position works collaboratively with the nursing staff to ensure patient flow, ordering/stocking of supplies and efficient management of provider’s schedules to meet the need of the patients. The Interim Practice Manager will work collaboratively with all multidisciplinary areas including Behavioral Health, CPSP, WIC, Eligibility, and other CSV departments. This role promotes the Clinica Sierra Vista Production System (CSVPS) and ensures operational efficiency through daily management, monitoring and reporting of all health center objectives.

Essential Functions:

• Oversees daily practice operations, including managing practice and operating budget, appointment scheduling, billing procedures, and environment of care.
• Interview, select new staff and coordinate training of new and established health center staff.
• Manage staff by assigning and delegating tasks as needed.
• Work with providers to meet productivity and address open encounters.
• Approve payroll, manage time off requests and effectively use resources to optimize productivity.
• Ensures health center and team are meeting all quality improvement guidelines and requirements by health plans, county, state and federal entities as well as, accredited auditing agencies.
• Interacts with patients, gains customer feedback and addresses patient complaints.
• Monitors practice's progress through reports and dashboards for overall health center efficiency.
• Perform introductory and annual employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals.
• Ensure that all policies and procedures function in accordance with local, state and federal laws.
• Manager will set a climate of open and frequent communication to include; Huddle, People Link board, Gemba rounding, and adhering to Leader Standard of Work.
• Other duties and responsibilities as assigned. Please see attachment for full job description.
  
  

You'll be successful with the following qualifications:

• Bachelor’s Degree in Business or Health Management preferred and/or minimum of three-years supervisory experience preferably in a health care setting or five years’ health care experience with leadership qualities.
• Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.
  
  

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!