Population Health Director

Job Details

Description

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.

Job Summary

The Population Health Director is a critical leadership role in defining Community Health Center of Snohomish County’s (CHC) value-based care strategy and implementing programs that improve clinical outcomes for patients and lower total costs of care. The Director serves as a thought and operational leader in developing population health and value-based care strategies. The Director is responsible for executing that strategy, including designing, implementing, monitoring, evaluating, and improving health programs that serve CHC’s patients and achieve the organization’s population health goals.

Knowledge, Skills & Abilities

• Reads, speaks, understands and writes proficiently in English.
• Effectively communicates orally and in writing.
• Relates and interacts with staff at all levels of the organization.
• Represents the organization in a professional and effective manner to the community.
• Works independently and is self-directed.
• Provides operational and project management leadership across the organization.
• Supports, motivates and sustains a team-oriented culture.
• Articulates organizational vision and implements organizational strategic initiatives.
• Demonstrates excellent analytical, quantitative, and financial skills.
• Exercises sound judgment, tact and diplomacy.
• Evaluates and effectively addresses highly complex issues and problems.
• Delegates work sets expectations and monitors activities of subordinate managers and staff appropriately.
• Applies skills in employee relations: recruiting, onboarding, coaching, terminations, etc.
• Demonstrates leadership and basic management skills.
• Proficiency in the use of Microsoft Office applications; Word, Excel, Outlook and PowerPoint.
  
  

Preferred:

• Bilingual skills.
  
  

Education

• High school graduate or equivalent.
• Bachelor’s degree in Business/Management, Healthcare Management or related field or in lieu of degree, a combination of equivalent education and work experience.
  
  

Preferred:

• Master’s degree in Business (MBA), Healthcare Administration (MHA), Public Administration (MPA) or related discipline.
  
  

Experience

• Senior/director level management experience (5 years).
• Supervisory experience over mid-level/department managers (5 years).
• Familiarity with community health centers, medical/dental clinics or practices, or other healthcare settings.
• Healthcare service operations experience (5 years).
• Population Health/Value Based Care experience, including contract management. (5 years).
• Healthcare information systems, such as electronic health record and practice management systems experience.
• Project management and leadership experience (3 years).
  
  

Preferred:

• Familiarity with federally qualified health centers or FQHC “look alikes.”
• Working in a not-for-profit organization.
• Working with low income, multi-ethnic populations.
• Familiarity with grant funded clinical/outreach initiatives.
• Population Health/Value Based Care experience in a primary care, multi-site setting.
  
  

Other

• Driver's license with the State of Washington.
• Motor vehicle insurance liability policy, a certificate of deposit, or a liability bond to the required limits.
  
  

Job Specific Functions/Performance:

• Contributes to the successful achievement of the organization’s mission and strategic initiatives by providing leadership, oversight, evaluation, and direction for the population health and value-based care strategies, activities, and programs of the organization.
• Works collaboratively with members of the Executive Leadership Team to develop population health and value-based care strategies and plans. Partners with administrative and clinical leaders to identify performance improvement opportunities and execute tactics to address those opportunities.
• Provides expertise in driving operational processes and value-based payment transformation methodologies supporting the adoption of the organization's value-based care programs.
• Understands market conditions, State policy and the requirements of insurance carriers and Medicaid managed care organizations to develop organizational strategies and plans to optimize organizational performance.
• Understands the contractual arrangements of Medicaid MCOs, Medicare Advantage and Medicare ACOs (i.e., quality, risk-based arrangements, medical loss ratios, care gaps, hierarchical condition coding, patient panels, patients not seen, annual wellness visits and provider/staff engagement with all value-based care programs). Develops operational plans to maximize value-based care outcomes.
• Partners with clinical leaders in the transformation of care delivery from ‘pay for volume’ to ‘pay for value’ by improving CHC’s quality and patient experience to achieve better health for CHC’s patients and lower costs through utilization management.
• Evaluate payor quality incentives and develop initiatives to improve organizational performance in quality metrics (HEDIS and UDS).
• Assesses opportunities, makes recommendations, and collaboratively implements changes in organizational care delivery model to improve patient outcomes, reduce overall cost of care, and make the best use of limited resources (i.e., community health worker programs, disease management programs, care management, reduction in avoidable ED visits, coordination of hospital follow up care).
• Understands patient assignment and attribution. Develops strategies and plans to improve patient engagement. Develops enrollment management plans and goals that support organizational population health strategies.
• Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.
  
  

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.