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The ERP Project Manager is responsible for overseeing the implementation and optimization of the Microsoft Dynamics ERP system to meet client business needs. This role is a key member of the PMO team, providing expertise and Project Management oversight, direction, and advisory services related to all aspects of the ERP implementation project for clients.
Requirements
Collaborate with key stakeholders to define project scope, objectives and deliverables.
Develop and manage detailed project plans, timelines, and budgets for ERP implementation and optimization projects.
Facilitate collaborative analysis and requirements gathering sessions with team members and clients to understand financial processes and business requirements and objectives.
Lead client project planning, internal and client facing project status, stakeholder status, and retrospective meetings to maintain regular communication at all levels.
Lead cross-functional project teams, ensuring clear communication and alignment on project goals, tasks, and timelines.
Allocate resources effectively to ensure project milestones are met on time and within budget.
Ensure that project deliverables meet the required quality standard and business objectives.
Identify potential project risks and develop mitigation strategies.
Monitor Risks, Actions, Issues, and Decisions in a project RAID log and report on statuses to ensure items are addressed and resolved in a timely manner.
Develop and implement change management strategies to ensure smooth adoption of the ERP system across the project.
Coordinate training sessions and provide ongoing support to the project delivery team, as needed, to ensure proficiency of users.
Manage relationships with ISV partners and consultants, ensuring the ISV solution is delivered according to agreed-upon terms and timelines.
Maintain comprehensive documentation of all client engagements including discovery sessions, configuration and training workshops, testing sessions, project plans, status reports, and post-implementation retrospectives ensuring accuracy and transparent communication.
Build and manage client relationships by delivering excellent quality standards during all engagements including solution implementation, support services, phone, and email correspondence, and resolving concerns and issues to the client’s satisfaction.
Work closely with technical team, developers, consultants, and other project managers and team members to ensure cohesive solution delivery by communicating essential information, obtaining team input, reviewing open issues and action items, contributing information to team meetings and reports, and using technology and tools as defined for each client engagement.
Communicate effectively with stakeholders at all levels as needed to provide updates or answer questions.
Continually update expertise by participating in educational opportunities via self-study, reading professional publications, maintaining personal networks, participating in professional organizations, and obtaining and maintaining relevant credentials and certifications.
Foster teamwork through empowerment and inclusiveness for all team members and clients.
Provide services via remote, on-site, shared sessions, telephone, and email communications.
Perform other duties as assigned.
Up to 20% travel, as needed, may be required.
Qualifications
Five+ years of project management experience, with at least three years focused on ERP implementation projects
Bachelor’s Degree in Information Technology, Business Administration, Project Management, or related field, or equivalent experience
Project Management Professional (PMP) certification, or equivalent, preferred
Strong understanding of ERP systems
Proficiency with project management tools and software
Familiarity with ERP project processes and lifecycle
Strong leadership skills
Proven ability to successfully manage multiple projects simultaneously within scope, timelines, and budget
Excellent verbal and written communications skills, with the ability to explain concepts clearly at all levels
Ability to work independently as well as part of a collaborative team
Excellent problem solving, analytical skills, and critical thinking skills
Strong time management, multi-tasking, and organizational skills
Other Desired Skills
Experience with Microsoft ERP implementations with varying degrees of size and complexity
Knowledge of Agile, Waterfall, or other project management methodologies
Experience with change management processes
Experience with Azure DevOps
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Project Management and Information Technology
Industries
Software Development
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