The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
Greet arriving and departing guests in a friendly and courteous manner
Act as traffic controller to direct incoming guests to available parking spaces
Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates.
All tasks and duties asked by Parking Manager.
Skills, Knowledge and Expertise
At least 18 years of age
Previous customer service experience, preferred
Excellent customer service and communication skills
Ability to verbally communicate with guests
Benefits
Comprehensive Medical, Dental, and Vision Plans.
Life and Disability Insurance
401K Plan with Generous Employer Match and Immediate Vesting
Generous Paid Time Off (PTO)
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Restaurants
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