Operations Specialist I or II

Job Details

Description

You will find a lot more at Riverview Bank! Finding a place to grow, contribute and make a difference is what you will find working with us – it’s about you! We are looking for team members with vision, leadership, and that special can-do spirit. Riverview Bank strongly believes in investing in our team members, and in the communities we serve.

The salary for this role will be between $18 and $25. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.

Summary

Promote Riverview Bank in a positive manner through friendly and efficient service. Provide administrative and clerical support to the Operations department.

Essential Duties

• Provide prompt, courteous and friendly service to satisfy internal and external customer needs.
• Operate or assist in processing incoming/outgoing wires including customer contact
• GL Balancing/Monthly Reconciliations
• Workflow maintenance review
• Q2 maintenance review
• Abandoned-Unclaimed Property customer contact
• Debit Card limit increases
• Card Services: Order or assist in ordering and maintenance of both ATM Cash Cards and Debit Cards
• Knowledge of Reg D regulation, customer contact, processing and procedures
• Knowledge of Return Mail procedures, customer contact and submitting maintenance.
  
  

Additional Duties And Responsibilities

• Research archives to provide account information as needed
• Perform various computer data entry and inquiry tasks
• Independently completes tasks assigned
• Provide support and backup for other Operations staff
• Provide general administrative and word processing assistance on special project work
• Participates in and completes training objectives with passing scores
• Follow all Riverview policies and procedures
• Additional duties as assigned
  
  

RELATIONSHIPS

• Daily contact with Supervisor to receive direction and discuss department issues.
• Daily contact with Operations Department staff.
• Frequent contact with other departments/branches to provide assistance and operations support.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience.

Skills

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in a professional manner.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few variables in standardized situations.
• The basic skills associated with the general use of computers and other business office equipment. Must have ability to utilize MS Office software to compose basic word processing documents.
• The ability to offer flexibility in a changing work environment is imperative.
  
  

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.

Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.