Operations Associate

Job Description:

As a part of Kounsel Customer Engagement and Support Team, you will be an integral part of our organization, helping to support our administrative functions, streamline our screening processes, and provide essential assistance in onboarding processes.

Job Type: Remote/Hourly/Contract/As-Needed Basis

Responsibilities:

• Schedule and conduct screenings, and background checks to assess candidate’s suitability in healthcare, law, and veterinary areas.
• Handle general administrative tasks such as email management, document preparation, and data entry.
• Maintain and update databases and spreadsheets with accurate information.
• Facilitate and track the onboarding process, ensuring all necessary steps are completed.
• Coordinate and provide necessary support during the onboarding process.
• Create and format documents, presentations, and reports as needed.
  
  

Requirements

Requirements:

• Minimum of Associate Degree in a related field.
• Previous experience in a customer support, administrative, or assistant role is preferred - the training will be provided.
• Preferred, but not required familiarity with CRM, and Microsoft tools.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Ability to work in a team, as well as independently, and manage time effectively.
  
  

General Requirements:

• High-speed Internet and the ability to join video meetings during business hours.
• Strong analytical and problem-solving skills and ability to work as part of multi-functional teams.
• Ability to collaborate and be a team player.
• Availability to work during U.S. Business hours (EST/CST/PST).
  
  

Benefits

Why Kounsel?

• Growth and Development: We provide comprehensive training to prepare you for the job and support your growth.
• Cutting-Edge Project: Dive into the exciting project that challenges your skills and lets you explore new territories.
• Work-Life Harmony: Whether you're a digital nomad or simply prefer the comfort of your own space, at Kounsel, you have the freedom to design and create from anywhere across the globe.
• Diversity: Be part of a vibrant, international, and inclusive team where diverse ideas are celebrated.
• Team Spirit: Be part of a supportive and driven team that celebrates successes together.
• Recognition Rally: Your achievements won't go unnoticed. Expect regular recognition and applause.
  
  

How to Apply?

• Fill in the basic information
• Answer a few pre-screening questions
• Attach your Resume
  
  

Who are we?

Kounsel is not only a tech startup, we are a team of passionate professionals striving to change the world of counseling. We do this by constantly developing and upgrading the existing product. We are ensuring to consistently exceed customer expectations by listening and always moving forward. Most importantly, we are in love with innovation so we use the best and most innovative tech tools to provide the best services to our clients. We are a small, highly diverse, close-knit team of always improving tech and non-tech professionals who collaborate and push each other to make the best results as a team, as well as individuals. Finally, we value honesty, hard work, new ideas, creativity, and mutual respect so that is exactly how our team works.