Office Manager/Receptionist

We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.

Bell Partners, https://bellpartnersinc.com/overview/ a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.

The Office Manager/Receptionist will be responsible for the organization and day to day maintenance and upkeep of the Bell Partners Greensboro home office. In addition, this role will be responsible for receptionist responsibilities as a first responder to phone calls and in-person guests to the office.

A successful office manager is an energetic professional who doesn't mind wearing multiple hats. This person is expected to be experienced in handling a wide range of administrative duties, is able to multi-task efficiently and effectively, and is calm under pressure and able to work independently with little supervision. This individual is well organized, flexible, and enjoys the administrative challenges and responsibilities of supporting an office of diverse people, as well as supporting the company’s partners and guests.

Essential Functions and Responsibilities:

• Serve as the first point of contact with customers, employees, and other visitors as they enter the Bell Partners Corporate office, or call the home office
• Performs administrative and clerical support tasks
• Manages the front desk
• Answers incoming calls and transfers to proper departments
• Administers and tracks visitor and employee access to the office
• Interacts effectively with major stakeholders of the company – associates, investors, clients, vendors, residents, etc.
• Receive and distribute deliveries such as Fed-Ex, lunch orders, gifts, flowers, etc.
• Generally, “keeps up” the home office, ensuring it remains tidy, clean and organized for associates and guests
• Ensures availability of office supplies, stationery, electronic items, batteries, etc.
• Manage inventories and also conduct contingency planning for the same.
• Point person for maintenance requests, mailing, shipping, supplies, equipment
• Prioritizes conflicting needs; handling matters expeditiously, proactively, and ensuring follow-through on projects to successful completion, often with deadline pressures
• Assist with office layout planning, related associate move needs, office moves and décor, etc.
• Liaison with the building management office and communicate updates to Bell home office associates thereafter
• Maintain office equipment such as printers/copiers, postage meter, etc.
• Provide support as needed to other operations leaders
• Assist with other tasks and projects as requested
  
  
  

Knowledge, Skills and Abilities:

• Must display a professional image and demeanor at all times
• Must have flexibility in working hours
• Must be resourceful and well organized; must be able to anticipate needs
• Strong knowledge of Microsoft Office tools, including Word, Excel, Outlook and PowerPoint
• Notary Public certification
• Ability to maintain confidentiality
• Ability to set priorities and manage multiple tasks
• Ability to effectively communicate verbally and in writing
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Must demonstrate support of Bell Core Values
• Must demonstrate ability to provide exceptional customer service
• Must demonstrate ability to successfully work on a team
• Must be able to clearly communicate both orally and in writing
• Must be able to understand directives both orally and in writing
• Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible; must work effectively with vendors, peers, investors and Bell Partners associates
  
  
  

Education and Background:

• Education: BA degree or equivalent preferred
• 5+ years executive administrative experience required
  
  
  

Bell Partners, Inc. (“BPI” or the “Company”) is an equal employment opportunity employer. BPI’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.