Minimum three (3) years prior private security and/or three years law enforcement and/or an administrative role experience preferred
Excellent communication skills, both written and verbal preferred. To include proper grammar, spelling and punctuation
Must be able to automate many of the existing procedures and create new procedures that simplify tasks for efficiency
Must be able to utilize existing resources of the SIC server; to include, but not limited to, OPERA, Dwelling Live, Unifocus, CompleteView, Adaco, MICROS, etc.
Current CPR/AED certification preferred. If not certified, must be willing to get certification within the first month of employment.
Valid Georgia Driver’s license
Must have a favorable driving history
Company policy requires that one must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
Proficient in Windows XP/Windows 10 and Microsoft Office software applications such as: Word, Excel, PowerPoint and Outlook
Proficient with peripherals, scanner, copier, fax, telephone and calculator.
Ability to type 40 wpm accurately, preferred
Must have ability to courteously present information to people in one-on-one or group situations
Ability to work with minimal supervision
Ability to exercise good judgment, initiative, cooperation and discretion
Must attend supervisory level training in managing employees and conducting Performance Evaluations.
Must understand and demonstrate a complete understanding of Sea Island’s rule for coaching and disciplinary actions.
Must have the patience and ability to deal with problems involving several variables and changing situations.
Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
Tasks/Responsibilities
Answer telephone and emails, and respond to the request for assistance; referring routine calls to the appropriate individuals or departments as required.
Approve and maintain payroll for all hourly team members in the Security Department; including entering Training and PTO time
Attend, schedule and coordinate meetings and training courses while keeping minutes and attendance logs
Maintain and update the Security Budget and generate End of Month Reports for Budget input per Director of Security & Safety
Maintain filing systems for all invoices that are processed thru Adaco
Create Invoices to be billed to other departments and or outside groups
Process Invoices for payment using MICROS
Track all company and members parking decals
Be fluent in all processes of the Access Control Coordinator, Mail Services Coordinator, and Lodge Shipping & Receiving positions and fill in as needed.
Maintain and order all office and 1st Aid supplies and fulfill requests
Maintain current filing system for accurate and efficient record keeping
Maintain and distribute the Security Department schedule to include approval/disapproval of PTO requests and filling call-outs.
Assist the Sea Island Main Gate as needed, to include providing supplies and willingness to fill in during busy times
Learn the names and personally recognize our regular Guests and Members
Familiarization and compliance with various company policies and procedures
Utilize the purchasing system to order supplies
Order Uniforms as needed for Security team members
Discretely maintain, utilize and dispose of documents containing information that is highly sensitive in nature
Manage all the department mail
Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island
Maintain filing system for all Security Department team members
Report all equipment problems and maintenance issues, known safety hazards or unsafe practices and procedures to the proper channels immediately
Willing and timely execution of other duties delegated by leadership
Maintain defensive driving course certifications, create sign in sheet and prepare materials for the instructor.
Maintain a file of incident and accident reports
Organize and pickup food and supplies for any department events.
Oversee the Access Control Office and Mail Room, and assist in maintaining the pertinent software of each.
Maintain accuracy and proficiency while using administrative privileges with all Administrative software systems utilized by the Sea Island Security Department
Read, process, and distribute all incoming mail, voicemail, and email accordingly
If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
Maintains cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Uphold and ensure compliance with all company and departmental policies and procedures
Attends all scheduled employee meetings and brings suggestions for improvement
Physical Requirements
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
Ability to perform repetitive tasks with accuracy
Ability to lift, carry, pull and push up to 30 lbs. intermittently throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
No visible tattoos, visibly body piercings or unnatural hair color or hairstyles per company grooming standards
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Hospitality
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