NE District Manager

I am leading a wonderful District Manager search for an environmental solutions firm specializing in air quality compliance and field-services. The company provides innovative custom and technical environmental solutions in the areas of source evaluation (Emissions Performance Testing), leak detection and repair (LDAR), and continuous emissions monitoring systems (CEMS). Additionally, The company provides consulting services for air quality compliance and environmental, social, and governance (ESG) programs. Product lines also include emissions management devices and satellites (micro-SATS) for greenhouse gas (GHG) detection from space and emissions reduction products, primarily a composite thief hatch.

Position Location: Butler, Pennsylvania.

GENERAL JOB DESCRIPTION

• The District Manager is a key leadership role within a company primarily accountable for managing service delivery and profitability for all product lines including Source Testing, Leak Detection and Repair (LDAR), Continuous Emissions Monitoring (CEMs), and Pressure Relief Valve maintenance and repair (PRV), Thief Hatch sales and any other products & services that the company offers our clients. The role is also accountable for overseeing customer service, financial management, communication & collaboration, problem solving & decision making, and team leadership & development. It is also responsible for supporting sales and revenue generation for the district.

MAJOR ROLES AND RESPONSIBILITIES

• Supervisory Responsibilities:
• Accountable for managing all aspects of operations for all products and services that the company provides. Providing all personnel with a safe work environment and providing all necessary tools and equipment to ensure employees are safe.
• Accountable for all aspects of daily operations which include performing resource allocation, workload assignment and scheduling field technicians for assigned projects. Ensuring error-free service delivery to achieve the highest customer satisfaction. This may involve managing inventory, staffing levels, and overall performance. Ensuring all company assets are professional in appearance and operational and that preventive maintenance programs are in place and being followed.
• Accountable for customer service by ensuring that the district provides exceptional customer service and maintains high levels of customer satisfaction. Addressing and resolving all customer complaints or concerns promptly and effectively.
• Accountable for Financial Management by preparing & achieving P&L Budget for District. Plan and coordinate business operations in the district to achieve financial goals. Analyzing financial reports and performance metrics to identify areas for improvement and cost-saving opportunities and identifying potential revenue opportunities. And providing the finance team with information required for invoicing.
• Accountable for team leadership and development, recruiting, hiring, training, and developing staff members within the district. Providing guidance, gap recognition, coaching, and support to ensure that employees are performing effectively and delivering excellent customer service.
• Responsible for communication and collaboration and serving as a liaison between corporate headquarters and the district. Communicating company goals, initiatives, and policies to employees and providing feedback to corporate leadership.
• Responsible for liaising with corporate and field-level representatives to coordinate testing project schedules and logistics.
• Responsible for identifying business challenges and suggesting appropriate action plans to upper Management.
• Responsible for collaborating with sales to generate district related proposals and cross approval before submitting to the customer.
• Responsible for providing operational feedback for continued improvement.

Other Duties/Responsibilities:

• Pay issues or technician concerns.
• Fair and impartial to employees and their workloads
• Management of employee overtime.
• Vacation Requests or bereavement.
• Disciplinary actions.
• Employee reviews.
• Health insurance Q&A.
• New Hire interviews and offers.
• Sales leads or new business possibilities will be passed to the COO, PL-Directors, and Sales team immediately.
• Perform audits of your programs and equipment every 4-6 months to ensure quality and control.
• Send a bi-weekly report to the COO & Director at the end of each working week, capturing the data and information that is required.
• District operations are done within the Company’s quality, safety & environmental programs and policies frequent reviews are done to ensure compliance by manager.
• Any other managerial duties requested by immediate supervisor.

KEY SKILLS & ABILITIES

• Required Skills/Abilities:
• Knowledge of industry requirements and regulations as well as technology utilized.
• Excellent management and supervisory skills.
• Excellent analytical and organizational skills.
• Proficient in database and computer application systems.
• Excellent written and verbal communication skills.
• A sense of urgency for results
• Ability to motivate peers and teams
• Strong internal customer relationship, management focus and ability to influence direct and non-direct reports.

Education and Experience:

• Must have a four-year degree from an accredited college/university in Science, Mathematics or Engineering (or industry experience equivalent).
• 5-10 years field experience regarding technical, industrial, and/or oil and gas services (preferred).
• Proficient with Microsoft applications (Outlook, Excel, Word, Teams, etc.).
• Willing to travel to visit the company’s operational locations and headquarters, as required.
• Be fluent in English and possess exceptional communications skills.
• Must be able to manage a variety of tasks while maintaining progress against multiple schedules (Project Management).

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.