Medical Billing Claims Processor (Personal Injury)

Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!

Benefits for our Full Time Team Members:

• Comprehensive health, dental, and vision insurance coverage
• Paid time off, including vacation, holidays, and sick leave
• 401K with Matching; offerings vested fully @ 6 months of employment paired with eligibility to contribute
• Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
• Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
  
  
  

Job Summary:

Insight is searching for a reliable team member to join our team and serve as a Medical Billing Claims Processor to work in our Multi-Specialty facility. This Medical Billing Claims Processor prepares, processes and prints high volume paper claims and attaches any supporting medical records that may apply. The ideal candidate must have the ability to work in a very fast paced environment while providing excellent customer service and coordination within our billing department. We are looking for team members who are committed to promoting an efficient and effective department while also contributing positively to their team members.

Duties:

• Sorts incoming mail daily and distributes to the respective departments; may scan documents to a google/drive
• Processes, prints, and compiles high volume auto and workers compensation insurance claims; attaching medical records, and submits to the payer
• Coordinates with the Personal Injury team for questions and/or issues
• Responds to phone calls from third party payers, attorneys, physician offices, medical and other support personnel requesting release of medical records
• Responds to faxes received; ensures the accuracy of information compiled is attached correctly to the specific request for the specified patient and date(s) of service requested.
• Compiles and prints medical records requests, and invoice all inquiries appropriately
• Logs medical record requests received and documents into eClinicalworks
• Follows-up on Actions created in eClinicalworks
• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources
• Escalates issues to managers that delay the timely release of records.
• All other duties as assigned
  
  
  

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Qualifications:

• Demonstrates eligibility to work for any employer in the U.S.
• High school diploma, GED, or suitable equivalent.
• Demonstrates basic computer knowledge and understanding of Google drive and Microsoft Excel.
• Basic Personal Injury Litigation Terminology experience preferred
• Previous experience is a plus
• Demonstrated excellent skills in verbal and written English communications for safe and effective patient care and to meet documentation standards.
• Able to work in a fast-paced and stressful environment while maintaining positive energy.
• Willingness to participate in goal-setting and educational activities for professional advancement.
• Able to work compassionately with patients and coworkers to exhibit patient care second to none
• Demonstrates enthusiasm and drive.
• Exudes respect and flexibility to impact the workplace in a positive manner.
• Detailed oriented, conscientious and committed to precision in work results.
• Ability to perform to a high level of accuracy
• Friendly, empathetic & respectful
• Reliable in work results, timeliness & attendance
• Ability to relate to and work effectively with a wonderfully diverse populace
  
  
  

Insight is an equal opportunity employer and values workplace diversity!