We are seeking a highly detail-oriented and customer-focused KYC Specialist to join our dynamic team within Merchant and Card Services. As a KYC Specialist, you will play a crucial role in ensuring the verification and integrity of customer data, contributing to the overall success of our business. If you thrive in a high-detail, customer-facing environment, we want to hear from you.
Key Responsibilities
Conduct thorough customer verification through a two-pronged approach - upfront verification and back-end control report analysis.
Work with data resources for the system of record, ensuring accuracy and identifying discrepancies in customer information.
Collaborate with cross-functional teams to execute risk and control measures across timelines.
Provide high-level detail on singular tasks related to KYC processes.
Interface with applicants, ensuring a seamless and accurate onboarding process.
Qualifications
Previous experience in customer-facing roles, with a strong emphasis on attention to detail.
Familiarity with KYC processes within the context of Merchant and Card Services.
Ability to excel in a fast-paced environment with minimal supervision.
Excellent communication and collaboration skills.
Adept at handling situational-based questions regarding risk and control execution.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Staffing and Recruiting
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