IT Desktop Support Technician
Job Description
We are seeking a dedicated and skilled Onsite Support Technician to join our IT team.
The ideal candidate will provide hands-on support for our internal desktop systems, ensuring all hardware and software function seamlessly to support our business operations. This role involves troubleshooting, diagnosing, and resolving technical issues, managing IT inventory, and assisting in the deployment and maintenance of desktop infrastructure. If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative environment, we would like to meet you.
Responsibilities:
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe.
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
We are seeking a dedicated and skilled Onsite Support Technician to join our IT team.
The ideal candidate will provide hands-on support for our internal desktop systems, ensuring all hardware and software function seamlessly to support our business operations. This role involves troubleshooting, diagnosing, and resolving technical issues, managing IT inventory, and assisting in the deployment and maintenance of desktop infrastructure. If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative environment, we would like to meet you.
Responsibilities:
- Provide first and second-level support for all desktop, software, and hardware issues within the organization.
- Install, configure, and maintain personal computers, Windows/Mac/ operating systems, office software, email, and other applications.
- Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, and peripheral equipment problems; make repairs and corrections where required.
- Act as a liaison between users and higher-level support teams, ensuring effective communication and quick resolution of issues.
- Conduct hardware and software inventory database maintenance and reporting.
- Assist with the setup of new employees, including desktop configuration, software installation, and email account creation.
- Ensure security and privacy protocols are followed to protect systems and data.
- Provide training and guidance to users on how to operate new software and computer equipment.
- Stay current with the latest technologies and best practices in IT support.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe.
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Pomeroy by 2x
See who you knowGet notified about new Information Technology Support Technician jobs in Scarborough, ME.
Sign in to create job alertSimilar jobs
People also viewed
-
Desktop Support
Desktop Support
-
Help Desk Support Specialist
Help Desk Support Specialist
-
Desktop Support Technician
Desktop Support Technician
-
Technical Support Engineer
Technical Support Engineer
-
IT Support Specialist
IT Support Specialist
-
Support Specialist
Support Specialist
-
Help Desk Support Specialist
Help Desk Support Specialist
-
Technical Support Specialist
Technical Support Specialist
-
Desktop Support
Desktop Support
-
Customer Support Technician
Customer Support Technician
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub