Inside Sales Representative

MicroSurgical Technology (MST) is a highly profitable ophthalmic surgical solutions company headquartered in Redmond, Washington. MST is part of Halma PLC, a UK-based conglomerate with over $2.3B in annual sales. Our products are surgeon-designed and meticulously crafted to instill confidence and assurance in Cataract and Glaucoma procedures. Every MST product meets the highest standards and is designed with extraordinary care and attention to all elements of the product, including packaging, look and feel, and ease of adoption into practice.

Founded in 1976, MST’s passion is creating exceptional surgical devices and instruments used to restore or improve sight for patients all over the world. And it is our relentless pursuit of addressing our customers’ needs that creates a profound customer preference. Together, we create a place where we are successful, motivated by our mission and inspire each other. This is where you can do your best work!

Inside Sales Representative

If you are a motivated individual with a passion for sales, we would love to hear from you. Join our team and be part of our success!

The Inside Sales Representative will be responsible for growing and maintaining existing US customers and adding new customers/opportunities.

Essential Job Duties & Responsibilities:

• Promote both the Microsurgical Technology & Accutome product lines domestically
• Work with outside Sales Representatives to grow business
• Review sales data to identify buying trends, and to look for additional sales opportunities
• Manage workflow and note all communications in customer accounts
• Listen, document, and help resolve conflicts with customers
• Provide timely feedback to company management regarding challenges or customer concerns
• Manage and prioritize multiple concerns simultaneously
• Process customer orders/changes/returns according to established department policies and procedures
• Perform other customer service tasks as may be required

Job Requirements:

• Candidate must be a goal-oriented self-starter
• Candidate must be detail-oriented and highly skilled in multi-tasking
• Experience in a fast-paced work environment
• Ability to quickly learn complex medical products and procedures
• Must exude patience and professionalism, while providing first-rate customer service
• Must possess satisfactory written and verbal skills
• Sales experience preferred
• Computer experience and aptitude required. Previous CRM experience a plus.
• Previous experience with corporate phone systems
• College degree or equivalent
• Some travel may be required to tradeshows/sales meetings

The Insides Sales Representative will report to the Division Manager - Accutome. This role is exempt, with normal work hours from 8:30AM-5:00PM Eastern Time, Monday through Friday.

Hybrid Remote in Greater Philadelphia area. Onsite training required.

Starting Salary: $40,000

Commission Target: $40,000

The successful candidate’s actual pay will be based on various factors such as skills, qualifications and experience.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401K retirement plan; flexible spending and health savings account; paid holidays; paid time off; parental leave; employee assistance program and other company benefits.

MicroSurgical Technology Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expressions, veteran status, or any other category that is protected by applicable law.

Please note that only qualified candidates will be contacted for further consideration.

No agencies please.