Information Technology System Support
Information Technology System Support
Zoom Technology Arizona
Phoenix, AZ
See who Zoom Technology Arizona has hired for this role
ABOUT US
Zoom Technology Arizona is a closed-access fiber network provider. We deploy Fiber-to-the-Home (FTTH) network infrastructure nationwide in specific neighborhoods and Fiber-to-the-Business (FTTB). We construct, operate, and maintain the fiber network infrastructure. Our goal is to expand the business across the U.S., providing high-speed internet access and facilitating the digital transformation of underserved communities.
PURPOSE FOR THE ROLE
We are seeking a skilled IT System Support to join our team. As an IT System Support, you will play a crucial role in maintaining and optimizing our IT infrastructure to ensure seamless operations across all systems.
RESPONSIBILITIES
- Manage and monitor all aspects of the company's IT infrastructure
- Implement and maintain network security measures to protect data and systems
- Troubleshoot hardware, software, and network issues
- Perform system upgrades and backups
- Collaborate with IT teams to implement new technologies and enhance existing systems
- Provide technical support to end-users
- Ensure system reliability, availability, and performance
QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, or related technical field preferred
- Two (2) years of experience in designing, supporting, operating, implementing, and maintaining hybrid infrastructures
- Demonstrated experience in carrying out IT infrastructure projects and initiatives
- Is proactive in identifying IT Infrastructure needs practices required in the business and can communicate their value clearly
- Experience with Infrastructure automation following DevOps best practices
- Can work in an Agile environment, be part of a team, and manage your own time
- Cloud technologies and public cloud platforms such as GCP, Azure, AWS, and Office 365
- Proficiency in JavaScript, DHCP, Information security, VMWare, PostgreSQL, Shell Scripting, CI/CD, Firewall, RAID controller, Kubernetes
- Strong problem-solving skills with the ability to think analytically
- Excellent communication skills and ability to work in a team environment
- Experience with system administration tasks in a corporate setting
- Knowledge of virtualization technologies like VMWare or Kubernetes
- Familiarity with database management systems such as PostgreSQL
- Understanding of networking concepts and protocols
- Ability to prioritize tasks in a fast-paced environment
If you are a motivated Infrastructure Specialist with a passion for technology and a desire to contribute to a dynamic team, we invite you to apply.
Zoom Technology is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Phoenix, AZ 85004 (Required)
Work Location: Hybrid remote in Phoenix, AZ 85004
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Information Technology -
Industries
Telecommunications
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Medical insurance -
Dental insurance -
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